Front Desk Assistant

Overview
Join our dynamic team as a Front Desk Assistant and become the welcoming face of our organization In this energetic role, you'll be the first point of contact for visitors, clients, and team members, ensuring smooth operations and a positive experience for everyone who walks through our doors. Your proactive approach, excellent communication skills, and organizational prowess will help create an efficient and friendly environment. We are looking for someone who loves dogs and people, and who brings an outgoing, friendly personality to every interaction. You will be the first point of contact for our clients, so professionalism, warmth, and reliability are essential.

This position starts as part-time, with the opportunity to quickly move into full-time for the right candidate. Opportunity for rapid advancement to full-time. Flexible hours, with required weekend, evening, and holiday availability

Responsibilities

• Greet clients and their pets with a positive, welcoming attitude
• Answer phones with excellent etiquette; assist with inquiries
• Check clients in/out and manage appointment scheduling
• Use computer systems for scheduling, customer accounts, and communication
• Provide top-tier customer service in person and over the phone
• Assist with cleaning to maintain a safe, clean environment
• Support the team with additional tasks as needed

Qualifications

• Must love dogs and enjoy interacting with people
• Outgoing, friendly, and professional demeanor
• Strong communication and phone etiquette
• Computer literate and a quick learner**
• Reliable, mature, and able to take initiative
• Punctuality is essential — must be on time, every time**
• Flexible schedule — must be available weekends, evenings, and holidays**
• Ability to multitask in a fast-paced environment

Job Type: Part-time

Pay: $ $17.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount

Work Location: In person