Surgery Scheduler

Position: Surgery Scheduler
Department: Admin
Reports to: Surgery Scheduling Manager
FLSA: Non-Exempt
Position Summary:
The Surgery Schedulers counsel and instruct patients in regard to surgical procedures. Under the direction and supervision of the physicians, assist with ensuring quality of care while maintaining patient confidentiality.
Principle Duties and Responsibilities:

• Schedule and instruct patients in regard to arrangements for surgical procedures
• Interpret physician orders and findings
• Coordinate doctor's surgery schedules
• Communicate with physicians and staff, as well as with patient's family physician
• Handle other telephone calls related to arrangements for surgical procedures
• Evaluate patient's medical history and medications under the direction of physician
• Maintain knowledge of hospital policies and guidelines in regard to scheduling procedures
• Coordinate appointments between patient, surgeon and family physician
• Complete and process pertinent paperwork including history, consents, appointments, prescriptions and orders
• Enter information into electronic medical records include EPIC, Amkai, Nextech
• Develops and maintains positive working relationships with other employees
• Other duties as assigned.

Work Relationship and Scope:
The Surgery Scheduler reports directly to the Surgery Scheduling Manager.
Knowledge, Skills, and Abilities:

• High School diploma or equivalent
• Strong working knowledge of surgical procedures and policies
• Completion of medical terminology courses is beneficial but not required
• Ability to work in a fast-paced medical facility while adhering to HIPAA compliance regulations
• 1-2 years customer service experience
• Demonstrates knowledge of proper, safe, efficient usage of office equipment, computers, and software; working knowledge of Microsoft Office

Work Conditions:
Work is generally performed at the main clinic; 800 N. First Street, Wausau, WI. Hours of work will be dependent on the needs of the Clinic. Requires the ability to sit or stand for extended periods of time. Occasional lifting (30 pounds), bending, stooping, pushing, pulling, and climbing stairs is required.
Acknowledgement:
This job description describes the general nature and level of work performed by the employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job duties as requested by the Administrator or Board President. All requirements are subject to change over time. Reasonable accommodations will be made to those individuals with a disability.