Receptionist

Job Overview
We are seeking an energetic and detail-oriented Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, coordinate communication channels, and provide exceptional customer support. Your enthusiasm and organizational skills will ensure a smooth flow of daily activities, creating a positive first impression for visitors and clients alike. This paid position offers an exciting opportunity to develop your administrative expertise within a dynamic environment.

Essential Duties and Responsibilities:

• Operate a multi-line switchboard to answer, screen, and route incoming calls promptly and professionally.
• Greet visitors courteously, determine the nature of their visit, and direct them to the appropriate staff or department.
• Perform general clerical duties, including filing, copying, scanning, and data entry.
• Use computer applications such as Microsoft Word, Excel, and PowerPoint to prepare documents, maintain records, and support office tasks.
• Maintain and update spreadsheets with accurate and timely information.
• Process incoming and outgoing mail, packages, and deliveries.
• Maintain an organized and welcoming reception area.
• Demonstrate strong attention to detail while completing administrative and customer service tasks.
• Assist with scheduling, correspondence, and other office operations as needed.
• Perform other duties as assigned to support each department and overall office function.

Additional Requirements:

• Ability to maintain professional and courteous demeanor at all times, even during high-traffic or stressful situations.
• Willingness to learn and adapt to new office procedures, software, and technology as needed.
• Reliable attendance and punctuality to ensure consistent front desk coverage.
• Ability to handle confidential or sensitive information with discretion and integrity.
• Strong problem-solving skills and the ability to exercise good judgment when addressing inquiries or resolving issues.
• Flexibility to assist with special projects, events, or tasks outside of normal duties when requested.

Qualifications:

• High school diploma or equivalent,
• Additional administrative or office training is a plus.
• Previous experience as a receptionist, administrative assistant, or customer service role preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic computer operations.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment.
• Strong attention to detail and accuracy in all tasks.
• Professional appearance and demeanor.
• Compliance with all company policies, safety guidelines, and workplace standards.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person