Material Handler II

Position Summary: The Material Handler II- Mole System Operator is an advanced role responsible for the precise execution of high-density inventory management using semi-automated Mole/Shuttle Pallet Racking systems. Unlike entry-level roles, this position requires expert-level proficiency in operating forklifts to interface with shuttle units in deep-lane storage channels. This role ensures maximum storage density, strict adherence to FIFO/LIFO protocols, and the safe handling of the Mole technology. The operator serves as a technical lead for material handling, ensuring inventory accuracy within the racking structure and maintaining the operational integrity of the shuttle units.

Essential Duties and Responsibilities:

· Operates forklifts with high precision to insert and retrieve the Mole/Shuttle unit into specific racking channels without damaging rails or equipment.

· Controls the Mole unit via remote/radio frequency to execute commands (loading, unloading, compacting, and counting pallets) within deep storage lanes.

· Receives, distributes, and stores products in high-density designated locations as directed.

· Monitors the battery levels and maintenance status of Mole units; performs battery swaps and basic troubleshooting of shuttle operational errors.

· Prepares and maintains records of materials received and shipped, ensuring alignment between WMS data and physical Mole system counts.

· Reviews shipments for quality and accuracy; reviews accompanying documents for accuracy.

· Confirms shipping details or special instructions; expedite shipments that affect the schedule.

· Transport and load materials, supplies, and finished goods (manually and/or using hand trucks, forklifts, and Mole shuttles).

· Collects and properly disposes of scrap bracing, cardboard, and strapping; maintains a safe and clean work environment.

· Proactively works to assist others in achieving the organization's objectives and provides mentorship to Material Handler I staff regarding safety procedures.

· Responsible for putting the product away while checking for quality and ensuring pallet integrity (crucial for Mole system travel).

· Accurately load and unload trucks in the warehouse for proper distribution.

· Fulfill and pack customer orders using RF scanner.

· Retrieves products from overstock locations and restocks departments picking locations.

Required Qualifications:

· Expert proficiency in operating Mole/Shuttle Pallet Racking Systems (Auto-Shuttle, Pallet Runner, etc.) is required.

· Ability to drive different types of forklifts with high proficiency (Reach Truck, Stand-up, Sit-down).

· Demonstrated ability to align forks and pallets with high-precision rail systems at varying heights.

· Excellent verbal communication skills.

· Excellent organizational skills and attention to detail.

· Good math and written communication skills.

· Efficient time management skills.

· Ability to thrive in a team environment.

· High school diploma or equivalent required.

· At least 4-5 years of warehousing/logistics experience required.

· Minimum 3 years of specialized Forklift experience required.

· Experience working with scanning systems - WMS, ERP, etc.

Physical Demands:

· Frequent lifting, carrying, pushing, or pulling materials weighing up to 55 lbs.

· Standing, walking, bending, and reaching for extended periods.

· High level of manual dexterity and hand-eye coordination for operating remote controls and heavy equipment simultaneously.

· Occasional climbing on ladders or stairs to access storage areas.

· Exposure to varying temperature conditions, depending on the facility.

· Must be able to stand for prolonged periods of time.

· Must wear proper safety gear such as closed toe shoes.

· Frequent neck movement/looking upward to view high-level racking channels.

Work Environment:

· Warehouse or manufacturing environment with moderate noise levels.

· Exposure to moving machinery, forklifts, semi-automated shuttles, and other material-handling equipment.

· May work in environments with varying temperatures, dust, or debris.

· Emphasis on safety and adherence to workplace regulations, specifically regarding high-density racking zones. Travel Requirements:

· No regular travel is required for this position.

Equipment Used:

· Forklifts (High Reach and Counterbalance), pallet jacks, and hand trucks.

· Pallet Mole/Shuttle units and corresponding Remote Control/Radio Transmitters.

· Barcode scanners and inventory management systems.

· Computers or tablets for inventory tracking and data entry.

· Personal protective equipment (PPE), including gloves, safety glasses, and steel-toed boots.

Supervisory Responsibilities:

· This position does not include supervisory responsibilities, though may act as a technical lead.

Why You'll Love Working with Us:

· Health Coverage That Starts Fast – Medical, Dental & Vision kicks in the first of the month after just 30 days.

· Smile on Us – We're covering your dental premiums for all of 2026

· Security You Can Count On – Paid Life Insurance + 401(k) with company match.

· Time Off from Day One – PTO, holidays, and 2 floating holidays for flexibility.

· Weekly Paychecks – Because waiting is overrated.

· Invest in YOU – Full tuition grants & tuition reimbursement.

· Celebrate Success – Quarterly performance bonuses.