Traffic Specialist

TRAFFIC SPECIALIST (Rumford, Maine)

ND Paper is a leading manufacturer of high-quality pulp, paper, and packaging products in the United States, generating over half a billion dollars in annual sales. As a wholly owned subsidiary of Nine Dragons Paper (Holdings) Limited – the largest containerboard producer in the world – ND Paper is part of a global network committed to excellence and innovation. With two integrated pulp and paper mills in Rumford, Maine and Biron, Wisconsin, a packaging plant in Sturtevant, Wisconsin, and two sheeting facilities in Langhorne, Pennsylvania and Fairmont, West Virginia, the ND Paper family produces nearly one million tons of products annually. Our 1,100 dedicated employees are the heart of our operations, and we are committed to fostering positive work environments where individuals can advance and thrive. At ND Paper, we are investing in our future, and that starts with our staff.

We are looking to hire top talent to join our dynamic team ND Paper offers full benefits and a competitive compensation. We are currently seeking an experienced Traffic Specialist to join our team.

Job Responsibilities:

• Demonstrate safety as a core value and establish a safe work environment by actively leading the safe execution of work.
• Responsible for processing outbound truck shipments and all incoming equipment
• Coordinates and schedules rail switching activities
• Works closely with the Mill's 3rd party switching contractors.
• Processes and maintains the necessary paperwork including bill of laden, customs documents, and other logistics related documents.
• Maintains and updates local database for both rail and truck traffic.
• Maintains and updates databases for rail traffic

• Generate vehicle reports as needed

• Strong troubleshooting abilities

• Attention to detail and accuracy in processing paperwork
• Ability to analyze shipment or traffic issues and identify solutions
• Strong organizational and prioritization skills
• Supports the Order Management and Logistics departments as needed

Technical & Functional Skills

• 3+ years of experience in logistics or related field

• Knowledge of logistics, shipping, and transportation processes

• Experience with SAP or other ERP systems
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Understanding of bills of lading, customs documentation, and shipment workflows
• Ability to coordinate rail and truck traffic efficiently
• Strong data entry and database management skills
• Ability to read, interpret, and process logistics documentation

Communication & Interpersonal Skills

• Clear and professional verbal and written communication
• Ability to work effectively with truck drivers, rail contractors, logistics partners, and internal teams
• Ability to build positive working relationships across all levels of the organization

Operational & Safety Skills

• Strong awareness of safety practices in a manufacturing environment
• Ability to follow established safety protocols and encourage safe work behavior
• Comfort working in a fast-paced, time-sensitive operational setting
• Reliable, punctual, and dependable
• Strong sense of urgency and ability to work under deadlines
• Ability to work independently while also being a team player
• Flexibility and adaptability to changing operational needs

Attributes for Success

• Hard work – tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand.
• Pursuit of Excellence – strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond.
• Integrity - treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture.
• Sense of Urgency – drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business.
• Entrepreneurial Spirit – act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.
• Adaptability – be fluid with ND Paper's continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly.
• Servant Leadership – set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.

ND Paper Benefits

We offer a comprehensive benefits package that includes:

• Medical, dental, and vision insurance as well as voluntary benefits such as accident insurance, hospital indemnity, and critical illness for you and your family.
• Financial protection benefits, including life insurance, disability insurance, and business travel accident insurance.
• Tax advantaged accounts such as Healthcare and Dependent Care Flexible Spending