IT Technician

We are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills.

Responsibilities

• Maintain computer hardware in working order
• Set up employee workstations (computers, printers, routers, etc)
• Experience in desktop and networked systems support.
• Install and configure software
• Experience in computer deployments, operation, and repair.
• Train colleagues in best practices in technology and how to use software and equipment
• Experience in hardware and software installation
• Assess security risks and ensure the security of networks and computer systems
• Experience with Microsoft Endpoint Configuration Manager
• Maintain optimized local network

Qualifications

• A bachelor's degree in Computer Science or a related field is preferred
• Previous experience as an IT Technician or an IT Certification is preferred
• Strong troubleshooting and analytical skills
• Ability to work well as part of a team
• Strong written and verbal communication skills
• Understanding of data privacy and security