Community Life Service Coordinator

About The Community Builders TCB Join a growing organization that is strengthening neighborhoods across the nation The Community Builders Inc TCB is one of Americas leading nonprofit real estate developers and owners Our mission is to build and sustain strong communities where all people can thrive About Community Life Community Life CL is The Community Builders TCBs place based model that uses healthy and stable housing as a platform for connecting our residents to services community resources and opportunities so they can thrive By creating programs and building strategic partnerships with residents and local stakeholders CL helps create pathways to opportunities in early education economic mobility youth development community engagement voting registration healthy living and resident leadership Position Description Reporting to the Director of Community Life New England the Community Life Service Coordinator SC develops and coordinates support services for residents living at Merrick on the Square Sever Square and the Lofts at LoomWorks The SC will ensure resident and community success through close work with property management building and sustaining relationships with local and regional partners planning programs and other on site opportunities for residents and working one on one with residents to assist them in achieving their goals TCB is a recipient of a grant awarded by the Massachusetts Community Health and Healthy Aging Funds MACHHAF focused on TCBs Worcester properties to expand permanent supportive housing and Community Life activities resident leadership physical and mental health and youth enrichment Community Life Service Coordinator role at TCB Build relationships with residents to better understand their needs and aspirations and connect them with local resources and opportunities Develop strategic partnerships with local service providers; bring programs to the property and Conduct the Community Life QuestionnaireDevelop an annual Community Success Plan a strategic work plan that includes strategies activities and partners necessary to impact CL outcomesWork closely with Permanent Supportive Housing partners to coordinate services and resources for the residents who are also PSH clients and accurately track related activitiesWork closely with corporate team to ensure all activities specific to the MACCHAF grant are implemented Conduct new welcome orientations for new residentsCreate consistent outreach and communication with residents including monthly newsletters flyers telephone calls and door knockingUse of TCBs data collection and analysis systems CL Connect and Power BI to document services provided to residents and outcomes achievedParticipation and coordination of resident support and resources around housing stabilization issues such as late rent payments housekeeping and other lease compliance issuesParticipate in ongoing professional development at least 12 hours per year that pertain to the CLSC positionRecruit and lead volunteers and interns to assist at the propertiesAttend regular supervision meetings and site team meetingsOther duties and responsibilities as requestedHeres what were looking for Experience building and maintaining effective partnerships and working with social service providers and other organizationsDemonstrated management ability and interest in motivating and energizing site staff and partnersDemonstrated experience and expertise in using data and evaluations to inform practice and program designExperience engaging communicating and collaborating with residents of diverse socioeconomic and cultural backgrounds including in areas relating to housing stabilization and goal settingExcellent organizational communication oral and written and problem solving skillsStrong personal initiative attention to detail and ability to work independently Bachelors degree 2 years of related experienceStrong preference for a bilingual Spanish speakerBenefits Medical dental and vision insurance12 Paid Holidays & tenure based PTO accrualsEmployer contributions to Health Savings AccountsCompany paid Life & Disability Insurance403b retirement plan with company matchTax advantage accounts commuterparking medical & dependent care FSAHospital & Critical Illness InsuranceConfidential 247 Employee Assistance ProgramThe Community Builders is an equal opportunity employer