Dental Receptionist

Job Summary
We're a friendly, busy dental practice looking for a professional and organized Dental Receptionist to join our team. You'll be the first point of contact for patients—helping create a welcoming experience while keeping the schedule and front desk running smoothly.

Responsibilities

• Greet patients, answer phones, manage voicemails, and handle emails/texts
• Book, confirm, and coordinate appointments (recall, emergencies, hygiene/doctor schedules)
• Process payments, submit/track insurance claims and pre-determinations
• Update patient records, scan/file documents, and maintain accurate charts
• Communicate clearly with patients about appointments, estimates, and next steps
• Support the clinical team with daily flow and schedule optimization
• Maintain a clean, professional reception area

Requirements

• Dental reception experience preferred ((1+ year) ideal
• Familiar with dental software: ABELDent (or willing to learn)
• Strong communication, customer service, and professionalism
• Organized, punctual, and calm under pressure
• Comfortable with insurance billing and basic bookkeeping tasks
• Team player with a positive attitude

Schedule

• Monday–Thursday
• Alternative Fridays/Saturdays

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Job Type: Full-time

Pay: From $27.00 per hour

Benefits:

• Dental care
• On-site parking

Experience:

• Dental receptionist: 1 year (required)

Work Location: In person