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Scheme Quality Assurance OfficerFDIS LimitedOvingdean, England, United Kingdom

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Scheme Quality Assurance Officer

FDIS Limited
  • GB
    Ovingdean, England, United Kingdom
  • GB
    Ovingdean, England, United Kingdom

Über

The Fire Door Inspection Scheme (FDIS) was launched in 2012 to create a quality training and educational programme to improve an individual’s knowledge of fire door safety and to establish a leading independent fire door inspection scheme. Our main aim is to transform people’s knowledge about how fire doors work and the potential dangers of getting it wrong to ensure fire doors installed in properties are fit for purpose and will keep occupants and buildings safe.
This is achieved in two ways, the educational programme, which results in the individual achieving the FDIS Diploma when passing the independent end of course examination and access to our register of FDIS fully trained, assessed and certified fire door inspectors, of which the Scheme Quality Assurance Officer will play a vital role in quality assuring.
We are looking for a trustworthy and self‑motivated experienced quality assurance officer to join our team. As a Scheme Quality Assurance Officer, you will play a primary role in ensuring the processes and services offered for the Scheme are meeting the standards set out in the company documents. The role requires you to work closely with the Scheme Manager and administration function of the business and be responsible for ensuring all aspects of the business are compliant with BS EN ISO/IEC 17024:2012.
Main Purpose of the Job
To be the initial liaison point for all matters related to audits and quality assurance
To maintain appropriate records and produce management reports and analysis
To audit all FDIS records
Review and maintain quality assurance policies and procedures
Interpret and implement quality assurance standards and procedures
Evaluate adequacy of quality assurance standards
Devise and review sampling procedures and directions for recording and reporting quality data
Review the implementation and efficiency of quality and inspection systems
Document internal audits and other quality assurance activities
Investigate customer complaints and non‑conformance issues
Collect and compile statistical quality data
Analyse data to identify areas for improvement in the quality system
Develop, recommend and monitor corrective and preventive actions
Prepare reports to communicate outcomes of audit activities
Evaluate audit findings and implement appropriate corrective actions
Monitor risk management activities
Responsible for document management systems
Assure ongoing compliance with quality and industry regulatory requirements
Education and Experience
Certifications an advantage including The Chartered Quality Institute (CQI), ISO 9001:2005 (Quality), Quality Auditor, Quality Engineer, Certified Quality Improvement Associate, Six Sigma
Quality inspection, auditing and testing experience
Experience with implementation of corrective action programs
Product or industry‑specific experience
Strong computer skills including Microsoft Office, QA applications and databases
Knowledge of tools, concepts and methodologies of QA
Solid experience in effective usage of data analysis tools and statistical analysis
Experience using CRM and CMS software
Knowledge of relevant regulatory requirements
Experience auditing and analysing data
Key Competencies
Strong attention to detail
Solid communication skills (both verbal and written) as it will be necessary to liaise with numerous parties, internal and external, via telephone, email and letters.
Data collection, management and analysis
Problem analysis and problem solving
Planning and organizing
Sound judgment
Decision‑making skills
Customer service orientation preferably in a membership and/or training/education environment
Organised and able to work to strict deadlines
Effective interaction with stakeholders
Teamwork
Enthusiasm for continued professional development
This is a part‑time permanent role; 15 hours per week, within normal working office hours.
Holidays: 25 days (plus bank holidays) – Pro‑rata
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  • Ovingdean, England, United Kingdom

Sprachkenntnisse

  • English
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