Fulfillment Specialist

Starting from humble beginnings in a family apartment, EEKO has grown into state-of-the-art 3PL facilities in British Columbia and Ontario. We are eager to continue pursuing growth, innovation, and enhancing our esteemed brand and culture

Thank you for considering joining our team. At EEKO, we know our Fulfillment Specialists are vital to our success as they manage and directly impact our customers' day-to-day operational needs. You'll be working in a supportive environment where your contributions truly matter. We pride ourselves on fostering a collaborative and dynamic company culture which is vibrant, forward thinking and conducive to both person and professional growth. If you're passionate about logistics and want to be part of a growing team, we'd love to hear from you

The Responsibilities

You will be a part of our dedicated warehousing and fulfillment team, working closely with the Warehouse Manager and Senior Fulfillment Specialists who will support and train you through all aspects of the job. Below are more formal responsibilities, but these aren't limited to other responsibilities that may arise.

• Ensure Accurate Order Fulfillment: Pick, pack, and prepare orders for shipment accurately and efficiently.

• Handle Inventory: Receive, unload, and place incoming inventory items appropriately; perform regular inventory counts and checks.

• Maintain Warehouse Organization: Keep the warehouse clean, organized, and safe; ensure items are stored correctly and according to company standards.

• Operate Equipment: Safely use warehouse equipment such as forklifts, pallet jacks, and hand trucks; ensure all equipment is maintained and used properly.

• Manage Shipping and Receiving: Process incoming shipments and outgoing orders, ensuring all documentation is accurate and items are shipped to the correct destinations.

• Quality Control: Inspect products for defects and damages before shipment; report any issues to the Warehouse Manager.

• Customer Interaction: Handle customer inquiries and resolve issues related to orders, shipping, and inventory via phone and email.

• Support Operational Efficiency: Assist in improving warehouse processes and systems to increase efficiency and productivity.

• Team Collaboration: Work collaboratively with other team members and departments to ensure seamless operations.

• Technology Use: Utilize scanners, warehouse management systems (WMS) and other technology tools to track orders, inventory, and shipments.

• Safety Compliance: Adhere to all safety policies and procedures to ensure a safe working environment.

• Continuous Learning: Stay updated on industry trends and best practices; participate in training and development opportunities.

The Skills & Experience

• Proven Experience: 1+ years in warehouse operations, specifically in fast-paced picking roles within a high-volume environment.

• Attention to Detail: Exceptional attention to detail and ability to maintain accuracy under pressure.

• Inventory Management: Familiarity with inventory management systems and warehouse operations best practices.

• Team Player: Strong communication skills and ability to work effectively in a team environment.

• Physical Stamina: Ability to lift and move heavy objects as needed.

• Safety and Efficiency: Commitment to maintaining high standards of safety and operational efficiency.

• Mature: Demonstrates responsibility and reliability in all tasks.

• Purpose: Has clear goals and a plan for personal and professional growth.

• Progressive: Thinks creatively and is always looking for better ways to accomplish tasks.

• Organized: Manages tasks efficiently without needing constant supervision.

• Fast Learner: Quickly grasps new concepts and skills.

• Effective Communication: Able to communicate clearly and diplomatically with team members and customers.

• Multi-tasking and Prioritization: Handles multiple tasks and prioritizes them effectively to meet deadlines.

• Excellent Verbal and Written Communication: Articulates ideas clearly and professionally in both spoken and written form.

• Punctual and Reliable: Consistently on time and dependable.

• Tech-Savvy: Proficient in Microsoft Word, Excel, Outlook other industry software.

The Traits and Behaviors

The Skills and Experience are surely very important, but an individual's traits and behaviors are what makes them stand out Below is a description of the type of people we get excited to work with:

• You can work efficiently. EEKO 3PL is a fast-paced environment, and we value speed and accuracy.

• A genuine desire to work in warehousing and fulfillment and learn about the industry to advance your own career.

• Open to feedback. You can receive feedback directly and respectfully, understanding that it's coming from a place of wanting to help you grow.

• You have a non-work-related hobby or interest that lights you up when describing it.

• You're calm and compose, even in challenging situations.

• Kind and uplifting. We prioritize a positive work environment and will never hire cruel people.

• Incredible work ethic. You're dedicated and diligent in your role.

• Pride: You take pride in your work and the company's reputation.

if you possess the required experience and traits for this exciting opportunity, please send your updated resume and a brief cover letter outlining your qualifications to

We look forward to connecting with you soon

Job Type: Full-time

Pay: $19.00-$21.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking
• Vision care

Education:

• Secondary School (preferred)

Experience:

• warehouse: 1 year (required)

Licence/Certification:

• Forklift Licence (preferred)

Work Location: In person