Mobile Clinic Manager

Job Title: Manager, Mobile Clinic

Job Status: Full-time

Job Summary:
Under limited supervision, the Manager of the Mobile Clinic is responsible for managing the daily clinical operations of the Mobile Clinic. Evaluates the program's overall effectiveness to ensure its consistency with the agency's purpose, approach, policies, and procedures. Provides healthcare and clinical services including screening, testing, vaccine administration, and other health services to patients. Uses specialized knowledge in both nursing and health administration, as well as skills obtained through experience, specialized training, or certification to coordinate and/or perform a full range of duties in support of the assigned functional unit

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Essential Duties and Responsibilities**

• : Supervise, coach, mentor, evaluate, plan, assign, monitor, mentor and manage the work of others in the Mobile Clinic and oversee daily clinic operatio
• nsSchedule employees in the mobile clinic to ensure adequate staff coverage. May perform functions of a direct report in their absence or as need
• edOrient and train mobile clinic staff for efficiency, compassionate/humane care, and overall high work quali
• tyEnsure staff performance is constantly meeting expectations and standar
• dsSupport the implementation of clinical and health care services in the Mobile Clin
• icWork with other ACCESS clinical and non-clinical staff on care coordination to assure all needs are met and appropriate referrals are ma
• deDocument and maintain findings and medical information in a systemic, accurate and succinct format in compliance with program and Health Insurance Portability and Accountability Act (HIPAA) regulatio
• nsUtilize quality improvement initiatives to assist teams in improving patient outcomes and achieving health goals over ti
• meOversee patient scheduling, registration, financial counseling, medical records, billing and collection, data entry, processing, and cash posti
• ngEnsure program goals are met in accordance with funding requiremen
• tsEnsure that clinic resources are being used in the most efficient mann
• erMonitor and evaluate daily workflow and implement a process of continuous improveme
• ntAdvocate on behalf of client when providing necessary referrals and contacts with other departments/agencies/compani
• esWork with senior management to develop, implement, and monitor effective progra
• msMonitor the health needs of the agency's target populations and adapt operations as necessa
• ryAssure smooth operations and communication between intake, billing, referrals, ACCESS, and clinic operatio
• nsComplete all necessary reports in a timely fashion as required by funding sources and/or monitor and review reporting done by direct repor
• tsGenerate daily, weekly, and monthly reports regarding clinic performan
• ceMonitor budget and participate in grant proposal submissio
• nsInterpret, apply, and recommend changes to policies and procedures of assigned functional unit as need
• edAttend and participate in all meetings (including management meetings) related to assigned functional unit and/or projects. May include attending community-based meetings and maintaining community relationshi
• psResearch and locate available help outlets based on identified needs of the client, which may include both in-house and external referra
• lsParticipate in all aspects of healthcare for mobile clinic and schedule follow up appointmen
• tsEnsure that licensing and credentialing standards are met and maintain
• edDevelop policies and procedures in conjunction with staff and providers that are based on federal, state and county guidelin
• esParticipate in all audi
• tsFollow funding requirements and CARF standards applicable to the services provided by the mobile clin
• icParticipate in relevant networking and quality improvement meetin
• gsOperate standard office equipment and use required software applicatio
• nsPerform other duties and responsibilities as assign

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Knowledge, Skills, and Abiliti**

es:Knowledge

• of:Intermediate to advanced concepts, principles, and practices of clinic managem
• entCommunity resources including social services agencies and crisis intervention provid
• ersProvide healthcare training on various public health top
• icsProcesses, rules and regulations of various services and funding agencies surrounding the eligibility and maintenance of the services being recei
• vedWork with senior staff to determine the supplies, materials and needed healthcare at the mobile cli
• nicWork with Operations and Public Health teams to procure the supplies/materials in a timely man
• nerEvaluate healthcare at mobile clinics through monitoring, evaluation, and reporting key performance indicat

ors

Skill

• in:Using medical equip
• mentStrong customer service sk
• illsStrong multi-tasking sk
• illsLeading and influence the work of ot
• hersOperating standard office equipment and using required software applications for program area and other applications, including Microsoft Of

fice

Abilit

• y to:Promote excellent customer se
• rviceDevelop, implement, and maintain clinical policies and proce
• duresMaintain a high level of confidentiality and be responsible for the training and compliance of the HIPAA
• lawsPartner with other functional areas to accomplish objec
• tivesFacilitate meetings, ensuring that all viewpoints, ideas, and problems are addr
• essedInterpret and apply policies and identify and recommend changes as approp
• riateOrganize and prioritize multiple tasks and meet dead
• linesCommunicate effectively, both orally and in wr
• itingEstablish and maintain effective working relationships at all levels of the organization and within the communities s
• ervedSpeak and write in En
• glishInterpret, speak, and write in Arabic, Spanish or other native language of the predominant service population is pref
• erredMaintain confidentiality of agency and protect patient confidentiality per policies and proce

**dures

Educational/Previous Experience Require**

• ments:Minimum Degree Req
• uired:Bachelor's
• degreeRequired Discip
• lines:Biology, Chemistry, Pre Med, Nursing, Public Health, health Administration or related

fiel

• d

~and~At least 3-5 years of experience in a clinical setting or a medical office. Experience managing people, clinic office or programs, and managing front and back-end operations in a medical setting, and any equivalent combination of experience, education and/or training approved by Human Re

**sources

Licenses/Certifi**

• cations:Licenses/Certifications Required at Date
• of Hire:Basic Life Support (BLS) or Advanced Cardiac Life Support (ACLS) Certi

**fication

Working Co**

ndition
s:

Hours: Normal business hours, some additional hours may b

**e required

Travel**
Required: Local travel

**is required

Working E**
nvironment: Climate cont

rolled offic