Data Center Field Services Technician

Data Center Field Services Technician (Optical Fiber Focus)

This is an
urgent data center field services role
requiring
strong hands-on experience with optical fiber installation, testing, and troubleshooting in large data center environments
.

This position is
not general telecom
. Candidates must have
deep data center experience
, including overseeing other technicians, performing
QA/QC checks
, monitoring utilization, and executing work directly.

Shifts - Must support nights/weekends as needed

Key Responsibilities

Data Center & Fiber Operations

• Run, route, lace, label, terminate, and test
  single-mode and multi-mode fiber
• Install and troubleshoot
  Ethernet and fiber cabling
  (CAT5/6, RJ45, LC, fan-outs)
• Perform
  optical testing
  using:
• OTDR, Optical Power Meter, Light Source, VFL
• BERT, RFC2544, Y.1564 (EtherSAM), iPerf (1G–100G)
• Support
  10G / 100G circuit testing, turn-up, and troubleshooting
• Analyze and resolve network issues during installs, removals, and upgrades

Field Services / Oversight

• Oversee and QA/QC work performed by other technicians
• Interpret and execute tasks from
  MOPs, engineering documents, and vendor specs
• Perform site audits and document findings in internal systems
• Coordinate with control centers and back-office engineers for troubleshooting

Racking, Power & Hardware

• Rack and stack routers, switches, servers, and transport equipment
• Handle
  AC and DC power
  , including redundancy, ATS, and hot/cold aisle environments
• Replace faulty hardware (routers, switches, servers, cards)
• Support
  decommissioning
  and hardware removal per data destruction protocols

Break-Fix & Remote Hands

• Provide break-fix support, including nights/weekends as required
• Perform remote hands tasks for data center equipment installs and testing

Required Experience

• 5+ years
  working in
  data center operations
  or similar environments
• 5+ years
  hands-on experience with:
• Optical fiber installation, testing, and troubleshooting
• Reading and executing
  cut-sheets and MOPs
• Rack builds, cabling, patch panels, overhead trays
• Power feeds, redundancy, ATS, and cooling layouts
• Experience handling
  live production equipment
• Strong customer-facing experience in technical environments

Skills & Qualifications

• Strong knowledge of
  optical, IP, and telephony networks
• Ability to identify
  telecom cable colors and equipment indicators
• Comfortable working overhead racks and pulling heavy cables
• Skilled with hand and power tools
• Ability to work independently and supervise others
• Strong documentation, communication, and organizational skills

What you didn't know about us:

• Competitive salary
• Health, Dental and Vision Benefits
• Long-Term growth potential
• 401k
• With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry

We are Connectors
. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner

We are Collaborators
. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support
. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page