Front Desk Coordinator

Full-Time

Cover-Letter Required for Consideration

Position Summary

Since 1994, Cool Springs Plastic Surgery (CSPS) has been a trusted leader in aesthetic and cosmetic care across the Greater Nashville area. Consistently recognized as a Top Cosmetic Practice in Nashville, Brentwood, Franklin, and Mt. Juliet, our practice is built on a commitment of Trusted Experience, Exquisite Care, and Excellent Results.

We are seeking an enthusiastic, patient-centered Front Desk Coordinator to serve as the first point of contact for our practice. This role is ideal for someone who genuinely loves connecting with people, thrives in a fast-paced environment, and takes pride in delivering exceptional service. Our front desk team plays a vital role in shaping each patient's experience from the first phone call to their arrival in our office.

If you're energized by building relationships, enjoy educating patients, and have a passion for aesthetics and beauty, we would love to meet you

Why Join CSPS

• A collaborative, fun, and professional workspace
• A team that values excellence, compassion, and teamwork
• A well-established practice with over 20 years of success in Middle Tennessee
• A culture that prioritizes both patient care and employee development

Key Responsibilities

• Greet patients and visitors with warmth, professionalism, and enthusiasm
• Answer incoming phone calls promptly and courteously
• Schedule patients accurately and efficiently
• Educate existing and prospective patients on treatments and services in accordance with practice protocols
• Assist with medical records and administrative tasks
• Maintain strict confidentiality and uphold HIPAA compliance
• Support leadership with additional duties as needed

Skills and Qualifications

• Previous experience in customer service, front desk operations, or medical data entry preferred
• Excellent verbal and written communication skills
• Strong attention to detail with the ability to manage high call volumes and accurate data entry
• Ability to multi-task, stay organized, and work well as part of a team
• Friendly, professional demeanor with a positive and patient-focused attitude

Education

High School Diploma or GED required

Schedule

• Full-Time
• Monday-Friday

Benefits

• Health Insurance
• Health Savings