Leasing Manager

Shift: First Shift,Tue,Wed,Thu,Fri,Sat

Be a part of something great and find yourself At Home, At Sherman Our commitment to people and our vision for the future, combined with our history of success spanning decades, makes Sherman Associates who we are. We have become an industry leader by fulfilling our mission of Building Communities, Enriching Neighborhoods, and Empowering People.

If you are passionate about helping others and knowledgeable of multifamily residential real estate, we have the right opportunity for you At Sherman, we pride ourselves on hiring resident-focused and skilled property management talent who strive to lead community operations. We believe we can offer a challenging, fast-paced and rewarding experience that is unique to supporting our mission, vision, and values.

Where will this role work?

This role will serve our luxury property Encore in Downtown Minneapolis (123 units)

Core Business hours:

This is a full-time position. Ideal schedule is Tuesday - Saturday from 9:30 am - 6 pm.

ESSENTIAL FUNCTIONS

• Ensure customer needs are met; provide directions, suggestions for restaurants, post on active building local events occurring.
• Assist with welcome packet creation / move-in gift tailored to site marketing and branding.
• Lead resident event coordination, planning and execution.
• Patrol and manage property esthetics both interior and exterior.
• Attend networking relevant function opportunities.
• Assist with resident retention program development.
• Promote active resident engagement within the assigned community.
• Maintains customer service and excellent relations with residents, resident cooperatives, commercial tenants, outside agencies or vendors and organizations.
• Works on the last day and first day of each month until responsibilities completed; some overtime may be required.
• Manages prospects by answering incoming calls and internet leads. All inquiry calls and emails must be returned promptly (within 24 hours).
• Makes appointments, shows apartments, screens applicants, and verifies applications for completion.
• Assists applicants with the application process by explaining all applicable forms. Ensures applications are accurate and complete.
• Contacts and offers units to approved applicants.
• Schedules and conducts orientation for all new move-ins. Updates turnover information on a daily basis to include gathering of move-out and move-in times.
• Shops comparable projects in the market place monthly.
• Develops community contacts to maximize the general awareness of the housing community and its advantages.
• Contact and offer units to current residents for approved unit transfers. Prepare all required