Assistant Store Manager

Job Title: Assistant Store Manager
Department: Donated Goods Retail (DGR)
Reports To: Store Manager
FLSA Status: Nonexempt

Mission Support:
Goodwill Houston (GWH) is leading change, connecting people, and improving the potential for the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the power of work.

Position Summary:
Under the leadership of the Store Manager and District Director, the Assistant Store Manager will assist with the day-to-day operations and management of the store and donation area. To ensure efficient and cost-effective operation through world-class customer service, processing donated goods, quality control, and maintaining a productive workforce.

Essential Duties and Responsibilities:

• Management responsibilities including opening/closing, all day-to-day store operations, and management of store employees including recommendations for employee change of status decisions.
• Adhere to working the established rotating schedule unless otherwise directed or approved by the District Director.
• Maintain open availability to assist the store with management and leadership needs to include time frames outside of the management rotating schedule if needed.
• Consistently partake in weekly interviews of external candidates as outlined by the staffing strategy to maintain staffing levels in alignment with budgets.
• Ensure completion of the daily management duties as provided GWH's leadership team.
• Actively participate and complete all required training and development activities.
• Manage and influence the team by communicating clear company daily, weekly, and monthly goals.
• Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers/safe.
• Partner with the store manager to create and post team member schedules in a timely manner while properly leveraging the HRM system.
• Execute GWH's workflow as designed by training, coaching, and documenting team member performances while assessing production progress on an hourly basis.
• Authority to hire and fire and any suggestions and recommendations as to the hiring, firing, promotion, or any other change in status of other Team Members will be given particular weight.
• Preparing and administering personnel and disciplinary actions.
• Ensures store supplies and