Front Desk

Front Desk / Patient Care Coordinator (PCC) – Full-Time

Pay: $16.00 – $22.00 per hour (based on experience)

Job Type: Full-time, In Person

Metro Atlanta Urology & Pelvic Health Center

Kennesaw, GA

Overview

We are seeking a dependable, organized Front Desk / Patient Care Coordinator (PCC) to support daily clinic operations at our urology and urogynecology practice. This role serves as the first point of contact for patients and is essential to maintaining smooth clinic flow and clear communication.

The ideal candidate is patient-focused, detail-oriented, and comfortable working in a specialty practice that includes discussion of sensitive urologic, pelvic, and sexual health topics.

Schedule

• Monday–Thursday: 8:00 AM – 5:00 PM (includes paid lunch and breaks)
• Occasional Thursdays: 7:30 AM – 4:30 PM (scheduled in advance)
• Friday: 7:30 AM – 2:30 PM (30-minute paid break)
• Optional Saturdays: 7:30 AM – 2:30 PM (30-minute paid break, when clinic is open)
• No evenings

Responsibilities

• Greet patients and manage check-in and check-out
• Answer phones and route calls appropriately
• Schedule, reschedule, and confirm appointments
• Verify patient demographics and insurance information
• Communicate clearly with patients regarding appointments and next steps
• Assist with basic front-desk triage and message routing
• Support daily clinic operations and patient flow
• Monitor front desk and office supply needs
• Follow established scheduling and front desk workflows
• Maintain a professional, organized front desk environment
• Communicate effectively with clinical staff to support patient care

Ideal Candidate

• Prior front desk or patient care coordinator experience preferred
• Healthcare or medical office experience preferred
• Spanish-speaking strongly preferred
• Comfortable discussing sensitive topics in a professional manner
• Strong communication and organizational skills
• Reliable, punctual, and detail-oriented
• Comfortable using scheduling systems and EHRs (eClinicalWorks a plus)

Compensation & Perks

• $16–$22/hour, based on experience
• Paid training
• Free and discounted in-office services
• Free parking
• Supportive, physician-led practice environment

Growth Opportunity

This role offers the opportunity to take on additional responsibility over time with demonstrated reliability, strong performance, and leadership capability.

To Apply

Send your resume via Indeed or email it to

Applications without a resume will not be considered.

Work Location: In person

Pay: $ $22.00 per hour

Benefits:

• Free parking
• Paid training

Work Location: In person