Receptionist

Downs Rachlin Martin PLLC (DRM) - one of northern New England's largest law firms - is seeking a dynamic Receptionist to join our team in our St. Johnsbury, Vermont office. The successful candidate will be responsible for the professional and efficient operation of our busy reception area and will serve as the first point of contact for clients who call and/or visit the Firm. Downs Rachlin Martin PLLC offers excellent training, as well as leading technology, competitive salary, generous benefits and a great work environment.

Key Responsibilities:

• Answer and direct phone calls, take messages, and manage email correspondence.
• Handle incoming and outgoing correspondence, including emails, mail, and packages
• Greeting clients and visitors
• Set up refreshments for client meetings, including water service, and coordinate lunch orders as needed
• Responds to inquiries from employees, clients, guests, visitors and vendors and refers inquiries, when necessary, to the appropriate person or department
• Assisting with word processing or other projects
• Taking inventory of/and ordering office supplies.
• Support administrative functions by performing clerical duties such as typing, data entry, proofreading documents, and maintaining records.

Qualifications:

• Proven office experience with strong organizational skills and attention to detail
• Strong interpersonal skills and a professional demeanor when interacting with clients and colleagues
• Able to work collaboratively with the legal professionals and attorneys
• Have excellent oral and written communication skills
• Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and an ability to learn new software quickly is a must
• Prior experience in customer service or administrative roles is preferred

Benefits:

• Health, Dental, and Vision Insurance
• Health Savings