Instructional Design and Development Coordinator

Pay Plan Title: Coordinator

Working Title: Instructional Design and Development Coordinator

FLSA Status: Exempt

Posting Salary Range: $54,106 - $67,210

Office Location: Remote within Trillium's Catchment area (See requirements section for included counties)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today

What We're Looking For

Trillium Health Resources has a career opening for an Instructional Design and Development Coordinator to join our team This position's primary responsibilities include the design and development of learning activities, assignments, assessments, and instructional approaches in the development of online and hybrid (blended) training for Trillium Members, Providers, and Staff. This position is responsible for the gathering, analysis, implementation, security, integration, training, maintenance, and end-user support of the My Learning Campus - Learning Management System. The ideal candidate will have a strong background in instructional design principles, adult learning theory, educational technologies, multimedia design, and/or learning analytics.

On a typical day, you might:

• Develop assessment instruments, evaluation criteria, and conduct research to evaluate learner performance.
• Collaborate with subject matter experts and stakeholders to identify appropriate learning pathways (eLearning, blended, face-to-face).
• Create immersive, interactive educational experiences and resources, applying core instructional design principles and theories to enhance learning.
• Assist in curriculum development, guide instructional program development, and support course design.
• Participate in planning for educational needs and support organizational initiatives.
• Utilize authoring tools and learning management systems for content development.

Employee Benefits:

Trillium knows that work/life balance is essential. That's why we offer:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan)
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required:

• High School Diploma/GED and six (6) years of experience in working with data electronically and MS Office suite; OR
• Associate's degree and four (4) years of experience in working with data electronically and MS Office suite; OR
• Bachelor's degree and two (2) years of experience in working with data electronically and MS Office suite; OR
• Equivalent combination of higher education/experience.
• Must have a valid driver's license.
• Must reside in North Carolina and within Trillium's Catchment area, which includes the following counties: Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans, Warren, Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington, Wilson, Carteret, Craven, Duplin, Jones, Lenior, Onslow, Pender, Sampson, Wayne, Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson, Scotland, Anson, Guilford, Montgomery, Randolph, Richmond.
• Must be able to travel within catchment as required.

Preferred:

• Bachelor's degree in Instructional Technology, Instructional Design, Informational Technology, and Business Administration. Master's degree preferred.
• Experience in Learning Management Systems and Project Implementation; IT application programming or data and systems integration; Adobe Creative Suite; and experience in coordinating online registration and use of presentation technology is preferred.
• Prefer Certified Professional in Training Development (CPTD), Offered by the Association for Talent Development (ATD); Certified Instructional Designer/Developer (CIDD): Offered by the International Society for Performance Improvement (ISPI); Articulate Certified Training Partner (ACTP); Certified Professional in E-Learning (CPE): Offered by the Learning and Performance Institute (LPI). Certified Learning Professional (CLP): Offered by the Learning and Performance Institute (LPI); or Certified Professional in Training Management (CPTM): Offered by Training Industry, Inc.

Deadline for Application: December 31, 2025 at 11:59pm

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

• Employer name, dates of service (month/year), average hours worked per week, and essential job duties
• Education details (degree type, date awarded, institution, field of study)
• Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You'll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

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