Lead Steward

Job Summary

Lead Kitchen Utility Worker assists shift supervisors in performing all required duties to maintain kitchen area, and all utensils in a clean, sanitary, and orderly fashion. All functions will be performed within the guidelines of the Saracen Casino Resort policies and procedures, Internal Control Standards and objectives.

Essential Functions and Responsibilities

• Maintain a consistent high level of cleanliness and guest service
• Maintain cleanliness of all back of the house area
• Completing simple tasks such sweeping, moping, wiping down any area (walls, counter tops), and taking the trash and boxes out, utilizing kitchen equipment
• Complete closing report at the end of each shift
• Assure that all kitchen equipment is clean before and after using
• Have knowledge of all events and promotional activities and be able to communicate info to co-workers
•  Inspect kitchens, workrooms and equipment for cleanliness and order
•  Ensure the safety and security of all employees and guests
• Adheres to regulatory, departmental, and company policies in an ethical manner
• Outstanding example of and a credit to Saracen Casino Resort
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times.   Maintains a professional work environment with supervisors and staff
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies
• Attends all necessary training meetings
• Assist in other projects, as directed
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.  Hours are determined by 24-hour schedule

Qualifications/Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required.   To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.

• Must be a minimum of 18 years of age or older upon employment
• High school diploma or acceptable equivalent preferred
• Some previous experience in a kitchen environment
• Team Player
• Must present a well-groomed and professional appearance
• Must possess excellent communication skills
• Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues
• Ability to write routine correspondence and to speak effectively to the public, employees and customers
• Must have the ability to deal effectively and interact well with the customers and employees
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
• Must be able to be approved for and maintain a valid gaming license
• Work nights, weekends and holidays as required
• Employment is contingent upon a favorable outcome of a background investigation and drug screening

PHYSICAL AND WORK ENVIRONMENT DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  

• Operate in mentally and physically stressful situations
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust
• Must be able to stand, walk, and move through all areas of the casino
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations

Saracen Casino Resort is an Equal Opportunity Employer