Part-Time Patient Support Specialist

Patient Support Specialist Opportunity – On Site with ReactDx

Part Time | On Site | Healthcare Support Role

MedBridge Healthcare Group – ReactDx Division

MedBridge Healthcare Group is seeking a Part Time Patient Support Specialist to join our ReactDx cardiac monitoring team. This is an on site position in a professional healthcare environment and is not remote. If you enjoy helping patients, communicating clearly, and want to gain experience in the medical field, this is a great opportunity to join a growing organization.

What We Offer

• Part time, on site position with consistent scheduling
• Hands on experience in cardiac monitoring and telemedicine
• Structured training and ongoing support
• Professional, team oriented work environment
• Opportunities for internal growth within MedBridge and ReactDx
• Stable healthcare organization with long term career paths

Great Opportunity for Entry Level Healthcare Candidates

This role is ideal for individuals looking to get their foot in the door in healthcare or transition into a clinical support environment. Experience in medical offices, call centers, or patient facing roles is highly valued.

What You'll Do

• Communicate with patients, customers, and internal teams via inbound and outbound phone calls
• Educate patients on the proper use of ReactDx cardiac monitoring devices
• Support patient compliance throughout the monitoring process
• Order supplies, track shipments, and troubleshoot device issues
• Document all interactions, compliance activity, and equipment tracking in accordance with FDA requirements
• Manage company assets including cardiac monitors and related equipment
• Use Microsoft Excel, Google Sheets, and proprietary systems to document and track activity
• Work in a call center style environment handling non sales calls
• Perform other duties as assigned

Work Environment

• Part time schedule
• Fully on site role
• Call center based healthcare setting
• Fast paced, structured environment

What We're Looking For

• High school diploma required; college coursework preferred
• Three or more years of experience in healthcare, administrative support, or customer facing roles
• Call center experience preferred but not required
• Familiarity with medical office operations and healthcare workflows
• Strong organizational and documentation skills
• Self motivated and goal oriented
• Fluent in English, written and verbal; bilingual skills a plus
• Proficiency in Microsoft Word and Excel
• Ability to sit and be on the phone for extended periods
• Comfortable working in a dynamic, on site environment

Why MedBridge and ReactDx?

ReactDx, a MedBridge Healthcare Group company, is a leader in cardiac telemedicine, providing advanced ambulatory cardiac monitoring solutions to providers nationwide. MedBridge Healthcare Group is a respected national healthcare organization committed to quality, compliance, and patient focused care.

STATEMENT OF POLICY

MedBridge Healthcare Group is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, protected veteran status, or disability status.

AFFIRMATIVE ACTION PLAN (AAP)

The Affirmative Action Plans for Minorities and Women, Individuals with Disabilities, and Protected Veterans are available for inspection by appointment with Human Resources during regular business hours.

REASONABLE ACCOMMODATION

Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at or TTY 711 (Relay).

EMPLOYMENT ELIGIBILITY

This employer participates in E Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Requirements:

• High school diploma required; college coursework preferred
• Three or more years of experience in healthcare, administrative support, or customer facing roles
• Call center experience preferred but not required
• Familiarity with medical office operations and healthcare workflows
• Strong organizational and documentation skills
• Self motivated and goal oriented
• Fluent in English, written and verbal; bilingual skills a plus
• Proficiency in Microsoft Word and Excel
• Ability to sit and be on the phone for extended periods
• Comfortable working in a dynamic, on site environment