E-Commerce & Marketplace Associate

About Us

We are a fast-growing, family-owned e-commerce brand scaling across Amazon, Etsy, TikTok Shop, and other online marketplaces. We value team members who take initiative, learn quickly, and take pride in driving results.

The Role

This role is ideal for someone who understands the complexities of selling on Amazon, Etsy, and TikTok Shop, including working with third-party fulfillment partners, platform policies, and data-driven decision-making.

You'll have real responsibility and the opportunity to make an impact. This role is for someone who pays attention to details, digs into the numbers, notices what's changing, and takes action to improve things.

This isn't a role for simply "managing" ecommerce. We're looking for someone who genuinely cares about the business and wants to make it better every day. You'll be hands-on with digital operations, data analysis, social media management, and customer experience optimization, learning and growing as the business scales.

What You'll Do

Optimize for Growth: Continuously improve titles, bullets, images, keywords, and A+ content to drive SEO, conversion rate, and sales across Amazon, Etsy, TikTok Shop, and our website

Analyze & Take Action: Monitor sales, traffic, ad, and keyword data; identify trends, issues, and opportunities; create Excel reports to guide decisions

Drive Ad Results: Plan, launch, and optimize paid campaigns (PPC, sponsored products, social ads) for maximum effectiveness

Product Launch & Merchandising: Support new product launches with listing readiness, keyword research, content, and merchandising strategy

Inventory & Fulfillment: Track stock levels, create FBA shipments, and coordinate with third-party fulfillment partners to ensure smooth operations

Customer Experience: Monitor reviews, questions, and feedback to improve the customer journey

Platform & Policy Management: Stay up-to-date on Amazon, Etsy, and TikTok Shop policies, respond to and prevent policy violations, and troubleshoot listing or