Area Manager HR Operations

Carowinds is  looking for an experienced and high-energy Human Resources  Area  Manager  to join our HR team . The primary function of this role is to provide  accurate  reporting, data  analytics  and  data integrity  support for our human capital management system (HCM).  The Human Resources  Area  Manager will have an opportunity to partner with divisions to review and  train  employment standards regarding HCM .   This position is a member of the Human Resources Leadership Team and reports directly to the  Manager  of Human Resources.  

Benefits:    

• 3 weeks paid vacation (6 sick days, 8 paid holidays)    

• Several medical coverage options to fit your needs best    

• 401K match    

• FREE entry to ALL our parks and water parks!    

Perks:    

• Complimentary tickets for friends and family    

• Discounts on food and park merchandise    

• Full-time and part-time employee events and gatherings    

• Managing  data  integrity, functionality, reporting, and user adoption of Ceridian Dayforce.   

• Serve as the park liaison for all matters with HCM to include change management, communications, implementation, process improvements, and become an internal Subject Matter Expert on Ceridian Dayforce.   

• Provide reporting, analytics and  assistance  with dashboards which deliver business intelligence needs in the areas of headcount, data changes, self-service usage, employment trends, etc.  

• Ensure communications with  Corporate  team and local teams  regarding  interfaces and updates to product enhancements are represented and  timely .   

• Serve as the  park  point of contact to manage and resolve any issues with  HCM  system,  monitor  data integrity, interfaces, analyze data flows, test system  changes  and ensure all are  operating  correctly with the support of the technical team.  

• Troubleshoot and follow  ticket  resolution process to appropriately remedy any system related technical issues.  

• Assist  in required review, testing and implementation of HCM system upgrades or patches.  

• Produce  and support a variety of reports or queries using  appropriate reporting  tools and  assist  in development of standard report queue for ongoing needs.  

• Maintain awareness of current trends in HCM software with a focus on product and service development, delivery and support and application of key technologies.  

• Partners with the HR team and department managers to drive necessary improvements  of HCM  tool and ancillary systems to support  HCM needs.  

• Oversees compliance by ensuring audits are conducted and ensure employment standards are pushing to incorporate state/federal/organizational requirements for continual process improvement.  

• Maintains knowledge of current and emerging laws and regulations, and periodically reviews and updates applicable standards, trends and issues affecting the  company  work environment and policies.   

• Be available to subordinate team members, park employees, and managers as a first point of contact for questions and guidance on fundamental HR topics .  

• Handle sensitive information with extreme confidentiality.  

• Participate in the Manager On-Duty program.   

• The above duties are not meant to restrict initiative, but rather to define minimum activities. These duties may be altered to suit the needs of the company as needed.  

• Bachelor’s degree in Human Resources ,  Industrial Relations,  Organizational Development, Business Administration, or related field.  

• Requires  4  to  5  years of direct experience in HCM/HRIS or a combined amount of human resources generalist experience working within HCM/HRIS solutions.   

• Related certifications, active professional memberships, or experience in the HCM/HRIS or Human Resources background is preferred.  

• Proven relationship management, diplomacy, tact, and consultative abilities.  

• Proficient in  Microsoft Office  products  with high proficiency in Excel   as well as HCM (Ceridian Dayforce) and timekeeping systems (UKG/Kronos).  

• Excellent communication skills to make presentations and interact with various groups and individuals .  

• Requires a working knowledge of local, State and Federal employment laws and regulations; ability to research and interpret employment laws and regulations and to develop action plans for implementation of those laws and regulations.  

• A proven analytical problem-solver concerning systems and data issues.  

• Ability to  maintain  a high degree of confidentiality.  

• Ability to multitask, prioritize, and follow through on assignments, must have a sense of urgency in a fast-paced environment.  

• Ability to be flexible and adjust and respond positively to changing business conditions.  

• Proactive and collaborative approach to issue resolution and process improvement.  

• Attention to detail and strong organizational skills are  a must .  

• Ability to work nights,  weekends  and holiday periods to meet business needs.