Community Living Coordinator

Brief Description
At The Arc Baltimore, our Community Living Coordinators play a vital role in supporting individuals with intellectual and developmental disabilities (I/DD) to live enriched, vibrant, and self-directed lives. Our Coordinators empower the people we support to overcome challenges, build independence, and fully participate in the activities and experiences that matter most to them.

Our specialty is
Life Design
—championing each individual's unique goals and aspirations. We are committed to designing lives that are vibrant, colorful, joyful, and rooted in purpose and belonging. This work is made possible by hiring exceptional Community Living Coordinators who lead with passion and dedication.

Who We Are
Founded in 1949, The Arc Baltimore has been a trusted and indispensable community resource for more than 75 years. We provide a comprehensive range of services, including employment training and support, day and residential services, family education and support, treatment foster care, assistive technology, respite services, public policy advocacy, and information and referrals.

The Arc Baltimore supports people with developmental disabilities to lead fulfilling lives with a sense of belonging, purpose, and meaningful relationships.

Our full-time and part-time employees deliver services in people's homes, workplaces, day centers, and neighborhoods throughout the community.

Job Overview
This Community Living Coordinator role is a professional services role tasked with implementing The Arc Baltimore's Mission in a manner that embodies the Core Values for and with supported individuals, their families, friends, and other members of their developing social network.

Key Responsibilities

• Ensure that individuals who receive services are supported in realizing their aspirations and goals.
• Respect the choices of individuals and provide information, encouragement, and guidance in the exercise of those choices.
• Ensure that individuals who receive services have opportunities to develop meaningful relationships, and that they receive assistance, modeling, coaching, and support in doing so.
• Ensure that individuals who receive services have opportunities to develop membership in social groups and communities and receive assistance, modeling, coaching, and support in doing so.
• Ensure all services comply with COMAR, Center for Medicaid Services regulations, Board of Nursing regulations, accreditation standards, Department of Labor and The Arc Baltimore's policies and procedures.
• Report all incidents as required by the Office of Health Care Quality and The Arc Baltimore.
• Hire, manage, evaluate, recognize, coach, supervise, and develop CL House Managers. Indirectly supervise the DSPs in homes with House Managers and directly supervise DSPs in homes without House Managers.
• Once a month a meeting is required to meet with House Managers.
• Ensure all House Mangers and DSPs are properly on boarded and given the proper tools for success to include mentoring and ongoing coaching.
• Work cooperatively with intra and external agency professionals and stakeholders to implement The Arc Baltimore's mission, including supporting individuals who receive services in their employment aspirations.
• Ensure accurate and timely input of data and information in ICM, etc.
• Oversee house schedules to verify they meet the needs of people supported as funded. Ensure staffing meets all funding and documentation requirements including ensuring dedicated hours are provided as outlined in the person's plan. Verify staff use The Arc Baltimore's time management system and comply with the agency's policies and procedure. Confirm staffing stays within the budget and strategize ways to avoid excessive use of overtime.
• On-call 24 hours a day for 7 days.
• Conduct monthly home visits and ensure follow-up actions on identified issues are completed and the home is up to agency standards and expectations.
• Ensure all reports, monthly expenditure reports, and data are submitted and analyzed each month.
• Attend all meetings and complete training as required.
• Perform other job duties as assigned.

Requirements

• A.A. degree and or a Bachelor's degree in social work, Psychology, Human Services, Special Education or a related field is preferred for this position. In lieu of a bachelor's degree, 5 + experience as a Direct Support Professional may be substituted.
• 1 year of case management and supervision experience in the disability field or 5 years combined experience in a related field.
• Some evenings and weekends are required.
• Personal car to conduct agency business, including the transportation of supported individuals.
• Some lifting up to 50 lbs.
• Be available during scheduled work hours by use of a personal cell phone.
• Work effectively within a team environment.

Benefits

• Generous paid-time-off for benefit eligible positions
• Comprehensive medical, dental, vision, and life insurance benefits
• $500.00 referral bonuses
• Retirement: 403(b) plan with employer match available after 1 year of service
• Employee Discount Program
• UKG Wallet
• Employee Assistance Program
• Short- and Long-Term disability plans
• Mileage (Travel) Reimbursement
• Tuition Reimbursement
• Cell Phone Reimbursement
• Eligibility for Public Student Loan Forgiveness (PSLF)
• Paid Training including CPR, Mandt, Certified Medication Technician (CMT), and NADSP certification
• Parking is provided at our work sites
• Opportunities for advancement

The Arc Baltimore provides Equal Employment Opportunities (EEO) and is committed to a workplace free of discrimination and harassment based on race, color, religion, age, gender, sex, pregnancy, national origin, disability, height, weight, gender identity, marital status, military status, sexual orientation, veteran status, genetic information, or any other characteristic protected by law. We welcome everyone interested in our mission to join us. If you require accommodation during the application process, please contact us and we will make every effort to meet your needs.