Shift Supervisor (3027, Ward)

First Fridays of the New Year - Interview with Us

Meet our team at our Kahala Coffee Bean location from 10am-6pm We will be facilitating on-site interviews and on-the-spot job offers for our Manoa, Kahala, Market City, and Ala Moana locations Walk-ins are welcome

Address: 4210 Wai'alae Avenue, Suite B, Honolulu, HI Please check-in with the hiring team.

What to bring: Resume & a smile

In the event a conditional offer is made, we do ask that you also bring the following:

• 2 forms of Government I.D. (Driver's License, State ID, Passport, etc.)
• TB test results, if you have one, as the position requires it.

Interested in our Central & West locations? We'll interview for these locations at this event too We hope to see you there

The Coffee Bean & Tea Leaf is a popular "California born and brewed" family-run specialty coffee and tea retailer that was brought to Hawaii in We are passionate about serving customers our carefully handcrafted products including an extensive menu of coffee, tea and beverage innovations exclusive to The Coffee Bean & Tea Leaf, and locally made fresh food offerings.

The Shift Supervisor is responsible for assisting the store manager in maintaining a positive environment, which provides fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. Shift Supervisor assists in training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules. This position directly supervises the barista and lead barista positions and acts as the manager on duty in the absence of the store and/or assistant manager.

Skills

• Excellent English verbal and written communication skills
• Computer literacy, Proficient with Microsoft Office Suite Program, Word, Outlook, Excel etc.
• Excellent teamwork, interpersonal, multitasking and problem-solving skills
• Requires high organization and great attention to detail
• Performs with a "sense of urgency" and possesses a positive attitude

Education & Experience

• High School Diploma or GED, required
• Minimum (1) one year retail or customer service experience or (6) six months of specialty coffee experience
• Previous supervisory experience, preferred
• Register and cash handling experience

Physical Requirements

• Use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Regularly required to handle food, hot beverages, and work with sharp objects
• Frequent standing and walk for long periods of time, approximately 90% of shift
• Ability to bend over and kneel frequently
• Must frequently lift and/or move up to 30 pounds; occasionally carry up to 25 pounds
• Required to work in cold temperatures for long periods of time

Benefits include competitive wages and tips, flexible schedules, medical insurance, paid vacation, 401k retirement plan with a company match, advancement opportunities, and more

With a commitment to diversity and inclusion, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, gender identity, sexual orientation, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by federal, state or local laws.

Job Types: Full-time, Part-time

Pay: From $17.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have Open/Flexible Work Availability? (this includes open-close, Monday-Sunday, weekends and holiday availability). If not, please provide your work availability times for a full work week Monday-Sunday.
• (Yes/No) Are you at least 18 years or older?
• Would you be able to attend our upcoming First Friday hiring event at the Kahala Coffee Bean? If not, please provide your availability for our team to connect with you should you move forward in the process.
• (Yes/No) Are you currently on the island and able to commute to this location?

Experience:

• Retail : 1 year (Preferred)
• Specialty Coffee: 1 year (Preferred)
• Supervisory: 1 year (Preferred)

Work Location: In person