Manager, Operations

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free.  Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space.  We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon.  We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix.  Come join us if you are looking for a purpose-driven and authentic career

Knix is looking for a dynamic operational leader to anchor our US Supply Chain activities. Based out of our Columbus Area distribution hub, this Manager role serves as the critical operational lead for our US entity.

You will act as the "control tower" for the US market, managing the 3PL relationship, overseeing inbound logistics and customs, and participating in financial sign-off authority for US inventory. In this role, you will lead a direct report (Merchandising & Planning Analyst) and partner closely with Leadership in US & Canada to ensure our fastest-growing market operates seamlessly.

• The Operations Guru: You don't just watch orders come in; you actively manage the flow and address exceptions efficiently. Whether it's a high-volume Amazon FBA shipment, a complex Wholesale routing guide, or a direct-to-consumer order, you ensure the 3PL has what it needs to execute with precision and speed.
• The Collaborator: You proactively bridge the gap between the US entity and the Canadian parent company, ensuring that financial approvals, inventory levels, and strategic goals are perfectly aligned across borders.
• The Owner: You are comfortable having sign-off authority. Whether it's releasing a