Curative Specialist

Curative Specialist I

Duration - 1 Year, Contract, W-2

Location - Onsite in Anaheim, CA

Pay - $25 - $30.07 an hour

Provides
Nationwide title services
. Responsible for supporting
real estate transactions
by searching public records and examining titles for properties to determine legal condition of property title as part of production center, branch office, or member of a title team.

Skills/Experience:

• Handles
  internal and external inquiries
  related to moderately complex processes and transactions.
• Monitors
  messages and questions
  received via centralized inbox, systematic work queues or phone, responds to moderately complex inquiries and escalates more complex.
• Coordinates the preparation for certain
  Title documents
  ,
  primarily affidavits
  . Review and collection of
  all required documentation
  and required forms for closing.
• Acts as liaison between internal and external parties to ensure requests are effectively resolved.
• Enters detailed and accurate
  notes
  into appropriate systems and files documents according to standard procedures.
• Works with internal and external parties to effectively resolve issues.
• Follows up on any delays in inquiry answers and updates the status in the systems.
• Maintains a high level of customer service through proactive communication with internal and external customers and business partners. Updates management on trends, issues or problems that may impact the business or clients.
• Communicates any requirements to clients and exercises good judgment in the enforcement or exception to policies.
• Works at enhancing the quality of customer service for the benefit of the company and the customer.
• Performs other duties as assigned by management.

Skills:

• 2+ years title company
  experience
• Lien clearing and title resolution experience required
• Previous Curative experience including strong knowledge of title and mortgage documents required
• Experience in a
  multi-state operation
• Computer proficiency including high comfort with
  MS office products
• Strong analytical and judgment skills
• Excellent professional written and verbal communication skills
• Proven track record of strong quality and productivity
• Demonstrated flexibility and adaptability to changing tasks, organization, and self-motivation
• Ability to work in a fast-paced, high volume environment, while maintaining attention to detail
• Must be able to work quickly and independently
• Demonstrated Customer Service skills
• Ability to multitask
• Commitment to teamwork
• Strong ability to provide information and direction to production associates
• Ability to proactively and accurately identify and resolve problems
• Excellent interpersonal skills

*All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated

Los Angeles county

, to the extent our customers

require

a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.*