Learning and Development Specialist

Learning & Development (L&D) Specialist | Ripple Fiber

We are looking for a Learning & Development Specialist to join our growing team in our Charlotte office.

About Ripple Fiber

At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America's most innovative, industry-leading fiber internet company, and help shape the future.

We believe the biggest wave starts as a ripple.

About our culture

We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development.

About the role

The Learning & Development Specialist plays a key role in supporting employee growth, organizational performance, and company culture through effective training programs. This position is responsible for designing, delivering, and evaluating training initiatives, supporting new hire onboarding, and collaborating closely with leaders across departments to ensure all team members have the knowledge and tools they need to be successful.

This role is ideal for someone early in their HR or training career who enjoys helping others learn, organizing training activities, and contributing to employee growth.

Responsibilities

Onboarding & Orientation:

• Lead and facilitate new hire onboarding and orientation sessions.
• Conduct meet-and-greet introductions to help new employees integrate into company culture.
• Coordinate onboarding schedules, materials, and logistics.

Training Facilitation & Delivery:

• Facilitate instructor-led training sessions for various departments (in-person and virtual).
• Deliver engaging content that supports employee competency, compliance, and performance.
• Monitor employee progress and provide guidance, support, and reinforcement activities.

Content & Program Development:

• Assist in creating and updating training documents, guides, and simple e-learning materials.
• Organize training resources and help keep content current and easy to access.
• Support the development of standard operating procedures (SOPs) and job aids.

Administrative Support:

• Maintain training records, sign-in sheets, calendars, and files.
• Schedule training sessions and send reminders to employees.
• Provide general administrative support for the L&D and HR teams.

Continuous Improvement:

• Evaluate the effectiveness of training programs using assessments, surveys, and performance data.
• Recommend improvements to strengthen learning outcomes and overall employee experience.
• Stay current with L&D best practices, instructional design trends, and new training technologies.

Qualifications

Required:

• At least one (1) year of experience in Learning & Development, Training, HR, or a related field.
• Strong facilitation and presentation skills with the ability to engage groups of all sizes.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency in Microsoft Office Suite.
• Strong attention to detail and ability to manage multiple priorities.

Preferred:

• Experience in customer service, HR support, administrative work, or training assistance.
• Experience designing or assisting in the creation of training materials.
• Familiarity with Learning Management Systems (LMS) or training tools.
• Bachelor's degree in HR, Education, Business, Psychology, or related field.

We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you're passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you.

Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.

Job Type: Full-time

Pay: $50, $60,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending