Executive Assistant, Sr

About The Company

Counterpart Health, a subsidiary of Clover Health, is at the forefront of transforming healthcare through innovative technology solutions. Established with the mission to improve patient outcomes and reduce healthcare costs, Counterpart Health develops and deploys advanced primary care tools such as Counterpart Assistant. Since its inception in 2018, the company has been dedicated to integrating AI-enabled solutions seamlessly into physicians' workflows to support early diagnosis and chronic condition management. With a team of healthcare and technology experts, Counterpart Health is committed to driving value-based care and enhancing the quality of patient care on a scalable platform. As part of Clover Health, the organization values diversity, inclusion, and a collaborative culture that fosters innovation and excellence in healthcare delivery.

About The Role

The Senior Executive Assistant at Counterpart Health plays a vital role in supporting the leadership team by providing high-level administrative and strategic support. This position is designed for a proactive, detail-oriented professional who excels in managing complex schedules, coordinating international and domestic travel, and streamlining executive operations. The role involves acting as a trusted partner to executives, understanding the company's strategic priorities, and implementing systems that enhance overall efficiency. The Senior Executive Assistant will manage multiple responsibilities, including calendar management, meeting preparation, project coordination, and special initiatives, all while maintaining the highest level of confidentiality and professionalism. Success in this role requires exceptional organizational skills, strategic thinking, and the ability to adapt quickly in a fast-paced, high-growth healthcare environment. The ideal candidate will be someone who anticipates needs, fosters effective communication, and contributes to the smooth functioning of the leadership team, ultimately enabling executives to focus on advancing the company's mission to improve patient care through innovative solutions.

Qualifications

• 5+ years of experience supporting senior executives, preferably within the healthcare or technology sectors
• Proven ability to manage complex calendars across multiple time zones
• Exceptional organizational and time management skills
• Strong interpersonal and communication skills, both written and verbal
• Discretion and confidentiality in handling sensitive information
• Experience with Google Workspace (Gmail, Calendar, Drive, Docs, Sheets)
• Demonstrated ability to streamline processes and improve operational efficiency
• Proactive problem-solving skills and attention to detail
• Ability to prioritize tasks effectively in a dynamic environment
• Living in the San Francisco Bay Area

Responsibilities

• Manage and coordinate the calendars of designated executives, scheduling internal and external meetings across various time zones
• Develop and maintain a thorough understanding of Clover and Counterpart's strategic goals and priorities to inform meeting planning and information flow
• Build and enforce structured scheduling practices, proactively monitoring for conflicts and ensuring adherence to standards
• Prepare agendas, meeting materials, and minutes, ensuring follow-up on action items
• Hold executives accountable for deliverables by exercising sound judgment and balancing internal and external priorities
• Provide comprehensive support to executives by managing workflows, projects, and administrative tasks, allowing them to focus on high-impact activities
• Identify opportunities for operational improvements and implement structural changes to enhance team productivity
• Coordinate travel arrangements, including international and domestic trips, considering preferences and comfort, and troubleshoot any issues that arise
• Greet guests and facilitate smooth onsite and virtual meetings, managing logistics such as catering and virtual meeting setup
• Support special projects and initiatives from the leadership team, ensuring timely and measurable outcomes
• Assist with agenda preparation, document management, and follow-up activities to ensure seamless meeting execution

Benefits

• Competitive base salary with performance-based bonuses
• Equity opportunities through Employee Stock Purchase Plan (ESPP)
• 401(k) matching and regular compensation reviews
• Comprehensive medical, dental, and vision coverage for employees and their families
• Generous paid time off, including flexible policies and company holidays
• Remote-first work environment with collaboration tools supporting global teams
• Paid parental leave for all new parents
• Reimbursement for home office setup expenses
• Monthly stipends for cell phone and internet expenses
• Access to mental health resources and wellness programs
• Opportunities for professional development, mentorship, and continuous learning

Equal Opportunity

Counterpart Health and Clover Health are committed to fostering an inclusive and diverse work environment. We are proud to be an Equal Opportunity Employer and do not discriminate based on race, gender, age, disability, veteran status, sexual orientation, religion, or any other protected class.