Temporary Transit Operator

About Us:
The City of Glendale's Transportation Department works to ensure safe and efficient circulation of vehicular, bicycle and pedestrian traffic, to minimize pollutant air emissions and to promote economic development throughout the City.

The Role:
The Temporary Transit Operator positions provides transportation services to citizens.

Hiring for 30 hour Temporary Positions.

The ideal candidate for the role will have one year experience in the operation of a transit bus or passenger van. Experience working with elderly and disabled persons preferred.

Salary
This position is a Grade 308 with an annual salary between $38,712- $58,114.

Are you interested but DO NOT have a Commercial Driver's License? If you are hired for the position, the City of Glendale will pay for the cost of the Entry Level Driver Training (ELDT) course that is required for the Commercial Driver's License.

• Must obtain CDL permit on your own before start date*

Benefits
Temporary Personnel is entitled to participate in medical insurance only that become effective the 1st of the month following 30 days of employment. You can review theFY25 Benefits Guide or visit the City of Glendale's Benefits page for more information.

Holiday, Vacation, And Sick Leave
Temporary status position's offer:

• Sick leave accrues at 2.72 hours per pay period hours per year).

Retirement

• This position participates in the Arizona State Retirement System (ASRS).
• Contribution is mandatory, and the current contribution rate is 12%.
• Operates a microtransit, paratransit (formerly known as Dial-A-Ride) or a fixed route circulator bus, transporting passengers from one location to another as directed by the dispatcher or a mobile data tablet.
• Completes a daily safety vehicle check including oil, fuel and fluid levels, lifts, doors, etc., and records such on the maintenance checklist; reports malfunctions as necessary; cleans and fuels vehicle.
• Assists passengers, including the elderly and disabled individuals, in safely boarding and disembarking from the bus as necessary.
• Operates the wheelchair lift for riders unable to use the stairs.
• Transports passenger equipment including oxygen tanks, wheelchairs and bicycles. Secures equipment to various tie-down systems. Also assists with loading and unloading of packages.
• Operates two-way radio system and a mobile data tablet to update dispatcher and receive instructions for stop locations.
• Collects fares from passengers and accurately completes corresponding paperwork for each fare.
• Provides information regarding microtransit and paratransit (previously known as Dial-A-Ride) services valley wide, fixed route bus information, ADA transportation service and other transportation options. Explains and issues ADA service and discount card applications.
• Records all stops on log sheet, prepares accident reports and compiles various reports required by federal regulations.
• May respond to medical situations and administer first aid in emergency situations.
• Trains new employees.
• Performs other related duties as assigned.

One year experience in the operation of a transit bus or passenger van. Experience working with elderly and disabled persons preferred.

Knowledge Of
Basic first aid procedures

Traffic laws and safety requirements involved in the operation of a public transit bus

The geography and street layout of the City of Glendale and of the valley-wide transit service

The operation of several types of passenger buses, lifts, safety equipment and various types of vehicle fueling systems

Ability To
Assist persons with disabilities

Provide courteous customer service to the public at all times

Follow oral and written instructions

Operate a two-way radio system

Operate a mobile data entry system

Communicate effectively verbally and in writing

Establish and maintain effective working relationships with other City employees and the public

Maintain clear and accurate records, logs and reports

Determine the best route to travel from one location to another and provide estimate times for arrival

Effectively respond to emergencies on and around the bus

Any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities, is qualifying.
Special Requirements
Must obtain a valid Arizona Class C Commercial Driver's license with Passenger endorsement within 45 days of hire.

This position is subject to call back, evening, holiday, and weekend shifts

Applicants will be required to undergo drug testing prior to employment and will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy.

Success Factor Classification Level - Foundational
Success Factors
Definitions
Classification Levels
Personal Accountability & IntegrityTakes personal responsibility for the quality and timeliness of work and in complying with organizational rules, policies and procedures. Earns others' trust and respect through consistent honesty and professionalism.Foundational, Professional/Supervisory, Managerial, ExecutivesTeambuilding & Collaborative RelationshipsInspires and fosters team commitment, spirit, pride and trust; develops cooperative working relationships with others.Foundational, Professional/Supervisory, Managerial, ExecutivesEffective CommunicationConveys information respectfully, credibly, and effectively.Foundational, Professional/Supervisory, Managerial, ExecutivesContinuous Learning & DevelopmentAssesses and recognizes own strengths and weaknesses; takes initiative in pursuing self-development and learning to expand skills and increase knowledge.Foundational, Professional/Supervisory, Managerial, ExecutivesCommitment to Service ExcellenceStrives to excel in meeting the needs of both internal and external customers in a fair and equitable manner. Delivers high-quality services with a commitment to continuous improvement.Foundational, Professional/Supervisory, Managerial, ExecutivesInnovationApplies original thinking in approach to job responsibilities and to improve processes, methods, systems or services.Foundational, Professional/Supervisory, Managerial, ExecutivesRequires heavy lifting of up to 50 pounds, pushing, climbing and crouching while assisting and securing passengers and equipment.

Working Conditions
Requires operating a bus for extended periods of time

Exposure to noise and hazardous materials such as various types of fuel, fumes and special medical waste

Exposure to adverse weather conditions