Senior Technical Product Manager

American Tall

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

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Über

American Tall is a thriving e-commerce brand, dedicated to producing world-class quality clothing for tall men, and women, up to 7'1. Founded by a father and son duo in 2015, the business has grown to a level that seemed almost unimaginable just a few years ago and is now a leading brand in the tall community. The growth can be attributed to the excellent leadership team and family values that drive the business – respect, passion, support, and empowerment
We believe the best ideas come from a diverse group of people. This is a special opportunity to join an innovative business with tremendous upside, and a work culture built on the foundation of respect, inclusiveness, and continued learning
As the Senior Technical Product Manager for our DTC ecommerce brand, you will play a pivotal role in shaping our product strategy and driving the development of innovative solutions that align with our customers' needs and business goals. You will collaborate with cross-functional teams to deliver exceptional user experiences, manage the product lifecycle, and continuously refine our offerings. The ideal candidate is a strategic thinker with a robust technical background, experience with Shopify, and familiarity with surrounding systems and integrations, along with a successful track record in product management within the ecommerce space Job Duties & Responsibilities

Application & Platform Strategy Ownership Own the strategy, lifecycle, and evolution of core ecommerce supporting applications and platforms, ensuring technology investments align with business strategy, growth plans, and operational priorities.

Enterprise Architecture & System Clarity Create, maintain, and communicate a shared, trusted view of enterprise architecture—documenting how systems integrate, scale, and evolve across Shopify, ERP, WMS, analytics, and third-party services. Act as a steward of system coherence and long-term technical health.

Application & System Roadmaps Develop and manage multi-year application and system roadmaps that balance innovation, scalability, reliability, and technical debt, proactively planning platform evolution rather than reacting to issues.

System Knowledge & Transparency (SharePoint Wiki Ownership) Establish and govern a centralized system knowledge repository (SharePoint Wiki) that captures application purpose, integrations, data flows, dependencies, risks, and ownership—eliminating tribal knowledge and reducing dependency on individuals.

Cross-Functional & IT Collaboration Partner closely with engineering, IT, operations, marketing, and external vendors to deliver system enhancements, integrations, and platform improvements across the full technology ecosystem.

Agentic AI Exploration & Enablement Identify, evaluate, and pilot agentic AI solutions that automate workflows, improve operational decision-making, and scale internal capabilities across ecommerce, marketing, customer experience, and back-office functions.

Business & Market Alignment Assess business needs, operational pain points, and emerging technologies to identify opportunities for system optimization, automation, and differentiation.

Requirements, Prioritization & Governance Translate business and operational needs into clear, prioritized requirements using ROI, scalability, risk, and impact-based frameworks; ensure alignment across stakeholders.

Stakeholder Communication & Technology Translation Serve as the bridge between business and technology, clearly communicating system capabilities, trade-offs, risks, and opportunities to both technical and non-technical stakeholders.

Standards, Best Practices & Continuous Improvement Champion best practices in application management, documentation, architecture, and governance to drive consistency, resilience, and long-term operational excellence.

Experience, Education & Designations

8+ years of experience in technical product management, application management, or platform ownership roles within ecommerce or complex digital ecosystems.

Demonstrated ownership of enterprise or multi-application platforms, including responsibility for system evolution, integrations, scalability, and long-term roadmap planning.

Hands-on experience with Shopify and surrounding enterprise systems such as ERP, CRM, WMS, OMS, PIM, payment platforms, and analytics tools.

Proven experience creating and maintaining enterprise architecture views, system diagrams, and integration documentation that provide clarity across technical and non-technical stakeholders.

Experience leading or contributing to application and system roadmap planning, balancing innovation, technical debt, operational stability, and business priorities.

Exposure to AI-driven automation, decision support tools, or agentic AI concepts, with experience evaluating, piloting, or scaling AI-enabled workflows preferred.

Strong understanding of software development lifecycles, integration patterns (APIs, middleware, event-driven systems), and cloud-based architectures.

Certifications in Product Management, Agile, or Technology certifications such as Certified Scrum Product Owner (CSPO), SAFe, PMP, ITIL, or cloud platform certifications (AWS, GCP, Azure) are an asset.

Knowledge, Skills & Attributes

Leadership Skills: Proven ability to lead and collaborate with cross-functional teams to drive product success.

Analytical Skills: Experience in data analytics and user experience design to inform product decisions.

Market Awareness: Familiarity with emerging technologies and e-commerce market trends.

Communication Skills: Excellent verbal and written communication skills, with the ability to present complex concepts clearly.

Compensation and Benefits At American Tall, we take pride in taking care of our employees and strive to create an environment where you can flourish. When you join our team, you'll enjoy a comprehensive range of benefits designed to support your personal and professional development
Our Compensation Philosophy We are a meritocracy and believe in rewarding impact, accountability, and strong performance. Our compensation approach is designed to be fair, consistent, and aligned with the scope and responsibilities of each role, while supporting the attraction and retention of high-performers
The typical hiring range for this position is $120,000 - $150,000 annually. Final compensation may vary based on job-related factors such as skills, experience, and demonstrated capabilities, as well as internal equity and total rewards considerations
Why Join Us? At American Tall, we take care of our employees and strive to create an environment where you can flourish. When you join our team, you'll enjoy a comprehensive range of benefits designed to support your personal and professional development Healthy Lunch Program (onsite only): Enjoy delicious and nutritious meals curated by our personal chef, promoting a healthy lifestyle. Meals are $2 a day and all proceeds go to charity. Vegan and gluten free options are available Annual Performance Bonus: Your hard work and dedication are rewarded with an annual bonus, reflecting your contributions to our success RRSP Matching: Plan for your future with our RRSP matching program, helping you build your retirement savings Health Benefits: We offer comprehensive health benefits for both single employees and families, ensuring you and your loved ones are well taken care of Tuition Reimbursement Program: We support professional development. We will reimburse up to $1000 a year for courses taken outside of work to further develop your skills Generous Vacation Package: We value work-life balance and offer a generous vacation package, complete with additional gifted days off to give you the time off you deserve Professional Headshots: Start your journey with us on the right foot All new hires on site are invited to receive a professional photoshoot to capture their best side Community Engagement: We are committed to giving back. Our lunch program supports philanthropic initiatives that benefit the community Office Celebrations & Social Events: Experience the joy of working in a vibrant environment with regular office celebrations and in-person socials to connect with your colleagues Flexible Work Hours: We understand the importance of flexibility and offer work hours that can accommodate your personal schedule when needed Referral Program: Help us grow our team Receive rewards through our referral program when you bring in great talent Employee Discounts: Enjoy a 50% discount on our entire online collection
Accommodations and Accessibility: American Tall provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions, or required documents regarding accessibility in a different format, please contact us at
Inclusion: At American Tall, we are committed to building an environment where everyone feels included, valued, and heard. Diversity, inclusion, and belonging are an important part of our everyday work, and it is our belief that they enable us to reach our goal of providing excellent quality and care in our products. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

Mississauga, Ontario, Canada

Sprachkenntnisse

English

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