Deputy AJA Manager, Diversion Programs

We care about your working environment, especially in these challenging times. BMHTH commits to a healthy work/home balance and understands that the conditions of serving stigmatized patient populations are more than challenging right now. As a nonprofit, we are mission-focused on improving individual and community public health. We want you to feel fulfilled as a staff member, not burn out. All permanent positions over 20 hours weekly come with health insurance. All full-time positions accrue 160 hours of personal time annually, and receive 11 holidays a year. Please see our positions listed below.

Deputy AJA Manager, Diversion Programs (Walla Walla)

The deputy manager position supports BMHTH's diversion programs, which serve individuals with behavioral health issues in Walla Walla County. This position reports directly to the Program Manager and supports the general management of our diversion programs. This is a permanent, part-time 20hr/week, non-exempt position with a pay range of $40–$45 per hour, plus BMHTH benefits listed above.

Duties:

• Analyze program effectiveness and fidelity to the LEAD model for BMHTH Arrest and Jail Alternatives (AJA) and Recovery Navigator Program (RNP)
• Report to the Program Manager on program goals, objectives, outcomes, and areas for improvement on a regular basis
• Serve as frontline leadership during Program Manager's absence
• Assist the Program Manager with the overall planning, coordination, and execution of program activities
• Support communication and collaboration among cross-functional teams
• Support and attend required meetings with external stakeholders on the Operations Work Group (OWG) and the Program Coordination Group (PCG)
• Complete quarterly reports for the PCG
• Conduct weekly and monthly audits of all outreach and case management documents including case notes and programmatic receipts to ensure data is accurate, timely, appropriate, and meets contract requirements
• Conduct monthly audits of client demographic data and documents in Julota
• Submit and follow-up on all Julota ticket requests
• Monitor and coordinate completion of required trainings for diversion staff
• Support occasional special projects as requested

Expectations:

• Timely reporting to work
• Understand and adhere to national LEAD model guidance for case management and trauma-informed care practices
• Ensure confidentiality of all Blue Mountain Heart to Heart (BMHTH) clients, current and former
• Clear written and oral communication with supervisor, coworkers, clients, stakeholders, and contract holders
• "No surprises" communication
• Trauma-informed practices and communication with coworkers and stakeholders
• Active engagement at work to enhance program delivery, ensure fidelity, and provide quality services
• Initiative taking in continuing education
• Able to work independently and as team leader

Qualifications:

• Bachelor's degree in social sciences, social work, or bachelor's level degree in another field plus at least 2-4 years' experience working in social services
• Fluency with client information software systems, office information systems, and database structures
• Commitment to anti-stigmatizing communication with clients and client candidates
• Knowledge of harm reduction and LEAD models of care
• Familiarity with project and program management analysis and software
• Must have driver's license
• Bilingual applicants preferred
• Candidates with lived experience with substance use preferred

To apply, email Crystal at with a resume and a cover letter.

Blue Mountain Heart to Heart is a 501(c)3 nonprofit headquartered in Walla Walla, WA. We are an Equal Opportunity Employer, and our statement of nondiscrimination reads: Eligibility for employment and advancement or promotion and entitlement to benefits accruing there from shall be without regard to race, sex, age, color, creed, religion, sexual orientation, gender identity or expression, national origin, or disability.

Job Type: Part-time

Pay: $ $45.00 per hour

Expected hours: 20 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person