Executive Director, Specialty Services

Site: Mass General Brigham Medical Group, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for strategic and operational leadership for the medical group. This role oversees the business and clinical operations of employed physician practices, advanced practice providers (APPs), and outpatient clinics to ensure high-quality, cost-effective, and patient-centered care. The Executive Director partners with physician leadership, administration, and support services to align operational performance with organizational goals.

Essential Functions:

Develop and execute operational plans in alignment with the organization's and health system's strategic objectives.

• Serve as a key liaison between physicians, clinical leaders, and executive administration to foster alignment and engagement.
• Identify growth opportunities, including service line expansion, new market entry, and physician recruitment.
• Direct daily operations of all medical group practices, including scheduling, staffing, revenue cycle processes, supply chain, and facilities management.
• Ensure efficient clinic workflows, access to care, and adherence to quality and safety standards.
• Oversee practice integration, onboarding of providers, and implementation of operational best practices.
• Develop and manage budgets, forecasts, and financial performance of the medical group.
• Drive performance improvement initiatives related to patient satisfaction, clinical outcomes, and operational efficiency
• Lead, mentor, and develop a high-performing management team and clinic staff.

Qualifications

Education Bachelor's Degree Healthcare Administration required or Bachelor's Degree Business Administration required or Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience in a progressive leadership role in a medical group or ambulatory operations, preferably in a hospital or health system setting 8-10+ years required and Experience in managing large, multi-specialty physician practices 5-7 years required Knowledge, Skills and Abilities - Strong understanding of healthcare regulations, medical practice operations, and physician relations. - Excellent communication, interpersonal, and change management skills. - Proficiency with EMRs (e.g., Epic, Cerner), data analytics, and performance metrics. - Proven ability to lead teams in accomplishing strategic goals.

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

123 Main Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$158, $230,547.20/Annual

Grade

10

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into