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Department:
Health & Recovery Services: Urban Response Programs
Job Category:
Hourly
Reports To:
Team Lead, Urban Response
Position Type:
Full-time
Direct Reports:
N/A
Shifts:
Days/Nights, As Needed
Indirect Reports:
N/A
Location:
Main Building
Position Summary
Reporting to the Team Lead, Urban Response, the Primary Care Paramedic (PCP) works in the Dynamic Overdose Response (DOR)Program, one of two programs within the Urban Response services in the Health & Recovery Services department. This program supports clients utilizing Emergency Shelter services that are in various stages of their housing and recovery journeys. The DOR Program provides emergency response and short-term medical observation to individuals who have recently experienced a medical emergency and require additional medical support or intervention.
The Primary Care Paramedic will perform tasks related to emergency response, applying various standard assessment tools, symptom management, wound care, documentation, health promotion, referrals to internal and external resources, mental health and crisis intervention and other tasks as assigned by the Team Lead.
Time Commitment
Being a member of the Primary Care Paramedic pool is vital to ensure staffing schedule requirements are met to achieve successful operations of all Health & Recovery Services programs.
In order to remain a key member of the PCP Relief Pool, you must secure a minimum of 3 shifts per month.
This includes planned and unplanned absences like shift coverage for vacation, sick-time and other absences. Relief staff are scheduled on an as needed basis and that may include day, afternoon and/or night shifts. Schedule may be altered at the discretion of management.
Job Duties and Responsibilities
Perform delegated independent primary care paramedic functions within the scope of practice as determined by Alberta College of Paramedics and the DI within the individual PCP competence level, as observed by the Team Lead(s) and/or other Health & Recovery Services Leadership team.
Assist with other frontline staff duties, when time allows.
Consistently demonstrate the ability to take the initiative to make decisions/choices without direct supervision.
Participates in formal and informal health teaching including preventative health concepts concerning condom usage, nutrition, basic sanitation, personal hygiene.
Ensure compliance with regulatory standards (SDS, OH&S, WHMIS).
Organize job functions and work area to be able to effectively complete assignments within established time frames.
Provide culturally aware support to DI clients, celebrating the diversity of clients and being aware of power dynamics of privilege and oppression that may be present.
Ensure all required data is entered accurately into organizational databases including the DI Guestbook Database, and client Electronic Medical Records (EMR) and referrals provided in accordance with DI policy and professional paramedical standards.
Develop and maintain collaborative and accountable working relations with internal DI colleagues to strengthen communication flow and cross-program understanding.
Provide caring, reliable, trauma-informed care to all patients & clients accessing the DI to reduce barriers to service and increase community trust.
Conduct appropriate assessments, initiatives and provide appropriate evaluation, follow-up, and modifications to care plans according to practice protocols; assist with the delivery of disease management and health promotion; implement strategies for improving the quality and provision of care.
Coordinate services with other team members and community resources according to policies, procedures, and established standards.
Perform other related tasks that are approved by the designated Team Lead, Manager, and the Directors of the DI.
Required Competencies and Qualifications
Completion of an accredited Primary Care Paramedic program. Proof of completion required.
Registration with the Alberta College of Paramedics. Proof of registration, in good standing with no restrictions or conditions, required.
Valid Professional Liability Insurance. Proof of coverage required.
Satisfactory Criminal Record and Vulnerable Sector Check – dated within the last 6 months. Copies required.
Current CPR – BLS or willingness to obtain within probationary period. Proof of certification required within 90 days of employment.
1-2 years of paramedic experience is an asset, preferably within the addictions and mental health field, and/or the homeless servicing system of care.
Lived experience an asset but not a requirement. We ask that those with lived experience are two or more years in their recovery, less may be considered if ALL other aspects are met.
Have at minimum a working understanding of Trauma Informed Care.
Strong knowledge and understanding of the epidemiology of addiction, homelessness, mental health and acute medical concerns, and able to maintain active learning on emerging evidence and best practices.
Resourcefulness and knowledge of community resources and social support systems.
Energetic and self-directed, with effective time management and organizational skills including the ability to deal with several priorities at the same time.
Well-developed interpersonal, conflict resolution and negotiating skills.
Strong problem-solving skills and the ability to improve projects, programs, and processes.
Excellent communications skills, both oral and written.
Computer skills including familiarity with word processing, electronic medical records (EMRs), and Internet.
A genuine commitment to the mission, vision, values, and work of the agency.
Sprachkenntnisse
- English
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