FT Deli Bakery Sales Manager

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties and Responsibilities:

• Responsible for hiring, training, and developing associates in a café style deli department including supervising performance through planning, coaching and disciplinary efforts
• Manage the labor and lead café style deli department at a higher level due to complexity of prototype programs, number of hours, and number of associates
• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service
• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Courteous and helpful to other associates
• Control store expenses through proper ordering, care for supplies and equipment
• Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems
• Ensure department schedules are always written to provide extraordinary customer service
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Understand, observe, and follow all company policies and established standard practices including food safety, workplace safety, and sanitation
• Observes and corrects all unsafe conditions that could cause associate or customer accidents
• Records and reports all associate and customer accidents in accordance with established Food Lion procedures
• Monitors shrink and ensure that inventory is accounted for; provide coaching for associates to recognize and prevent losses
• Ensure that all advertising and sales promotion materials applicable to the café style deli department are properly utilized
• Ensure compliance with local, state and federal regulations
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations
• Perform other duties as assigned