Service Scheduler/Administrative Assistant

Seeking an experienced, highly motivated, and enthusiastic individual to serve as a full-time Administrative Assistant/Customer Service Scheduler for our well-established, fast-paced, and growing construction company.

Duties and Responsibilities:

• Provide Customer Service scheduling for new construction homeowners;
• Liaison with Service Manager to resolve escalated customer complaints
• Answer customer questions about scheduling and/or work quality;
• Schedule Service Technician visits;
• Process work orders and complete data entry;
• Perform administrative tasks such as phone monitoring, call routing, and document processing;
• Be willing to learn and assist in Contract Management:
• Be willing to learn and assist in managing sub-contractor insurance certificates, ensuring they have adequate coverage;

Qualifications:

• Minimum of 1 year experience in scheduling and dispatching
• Minimum of 2 years administrative experience in an office setting
• Intermediate proficiency in Microsoft Office Suite and Outlook
• Organized and able to multitask and work independently
• Reliable transportation to our office
• Experience in a construction setting is a plus
• Dependable with eagerness to learn;
• Organized and able to multitask and work independently without getting flustered;
• Reliable transportation;
• Work Location: Chesapeake VA

RESPOND WITH CONTACT INFORMATION TO SET UP INTERVIEW

Tidewater Interior Wall and Ceiling's employees and applicants for employment are protected by federal laws, Presidential Executive Orders, and state and local laws designed to protect employees and job applicants from discrimination on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training and career development programs. In compliance with the American with Disabilities Act, the company will provide reasonable accommodations to qualified individuals with disabilities. EOE/M/F/D/V/AA

An Equal Opportunity Employer

Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: 40 per week

Experience:

• Administrative : 2 years (Required)
• Customer Service: 2 years (Required)

Ability to Commute:

• Chesapeake, VA Preferred)

Work Location: In person