Supervising Attorney

Are you looking for a challenging role within a public service organization that provides competitive compensation, an excellent benefits package, a hybrid work environment, and career growth opportunities? If so, the Illinois Supreme Court's Attorney Registration and Disciplinary Commission (ARDC) may be the place for you.

It is the mission of the ARDC to promote and protect the integrity of the legal profession, at the direction of the Supreme Court, by registering lawyers, conducting and producing education and outreach programs, investigating complaints of attorney misconduct and unauthorized practice of law, prosecuting lawyer disciplinary and unauthorized practice of law proceedings, and advocating for remedial action for victims of lawyer misconduct.

ROLE SUMMARY

The Intake Group Manager is responsible for the leadership, supervision, and day-to-day management of an Intake division group, consisting of three to five lawyers and paralegals, investigator, and administrative support staff. This individual will ensure that complaints and reports of lawyer misconduct are thoroughly and expeditiously reviewed, analyzed, and processed in accordance with established rules and procedures and provide legal and strategic guidance to Group members to ensure fairness, consistency and excellence in the ARDC's review, investigation and resolution of complaints about lawyers. This role is central to the ARDC's purpose of protecting the public and its mission to preserve and advance the integrity of the legal profession.

KEY RESPONSIBILITIES

Processing of Complaints Alleging Attorney Misconduct

• Review and analyze incoming complaints and reports involving the conduct and fitness of lawyers who practice in Illinois to determine whether investigation is warranted
• Conduct investigations into complaints and reports alleging lawyer misconduct
• Facilitate the resolution of disputes and misunderstandings between complainants and respondent attorneys
• Review and analyze investigative materials, including complaints, responses, witness statements, case files, court records, and financial records
• Prepare investigation summaries, concluding correspondence and referral memoranda upon closure or referral of investigations

Supervision and Team Leadership

• Oversee day-to-day operations of an Intake Group, ensuring Intake Counsel screen, investigate, and resolve complaints promptly, appropriately and with professionalism
• Assign and prioritize cases while balancing compliance oversight, supportive engagement, and opportunities for staff development
• Train, mentor, and guide Group members to promote the development of skills and competencies, and ensure fairness, consistency and excellence in the handling and disposition of complaints
• Develop, implement, and refine efficient procedures and workflows to support timely and effective case management
• Review and approve Intake Counsel recommendations for the disposition of individual investigations
• Implement and maintain quality assurance measures, including audits of case files and reviews of staff interactions with complainants, respondents, and other stakeholders
• Collaborate with the ARDC's Litigation Group Managers to ensure seamless