Business Analyst

About Us:
Bloomsburie is a woman-owned small business focused on helping organizations build skilled, confident workforces. We provide training, analytics, and process improvement services for public agencies and high-compliance environments, combining expertise with a passion for learning and public service.

Job Summary:
Bloomsburie is seeking a Business Analyst to support workflow modernization, training program improvements, and documentation for large-scale workforce development initiatives. This role is ideal for someone who excels at translating business needs into clear requirements, improving processes, and supporting digital transformation.

You will partner with instructional designers, evaluators, process engineers, IT professionals, and program leadership to streamline workflows, strengthen training operations, and enhance data-driven decision-making.

Key Responsibilities:

• Gather, analyze, and document business and training requirements
• Develop process maps, workflows, user stories, and use cases
• Support workflow redesign and modernization efforts
• Collaborate with instructional design, IT, and process engineering teams
• Assist with change management and communication activities
• Create and maintain SOPs, user guides, and business rules documentation
• Support training systems operations, reporting, and data integrity
• Participate in testing, validation, and implementation of modernized digital processes
• Evaluate existing processes and provide recommendations for improvement
• Translate stakeholder needs into actionable technical requirements

Minimum Qualifications

• Bachelor's degree in business administration, information systems, education, or a related field
• 3+ years of experience in business analysis, requirements gathering, or process documentation
• Experience creating process maps, workflows, and written documentation
• Strong analytical, organizational, and communication skills
• Ability to facilitate stakeholder meetings, gather insights, and summarize technical information for non-technical audiences
• Experience with Microsoft Office 365 tools (Word, Excel, PowerPoint, Teams, SharePoint)

Preferred Qualifications

• Experience supporting training or workforce development programs
• Familiarity with workflow automation tools (Power Automate, ServiceNow, etc.)
• Experience working in public-sector, transit, or safety-regulated environments
• Knowledge of change management and continuous improvement practices

Benefits

Medical, dental, vision, 401(k), PTO, federal holidays, remote flexibility.

Position Status: Contingent upon contract award

Ready to Join Us?
Please apply by submitting your resume and a short cover letter telling us:

• Your experience related to this role
• Why you're excited about the work we do
• What strengths you would bring to Bloomsburie

We look forward to learning about you.

Bloomsburie is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, age, handicap, religion, or any other basis prohibited by law.

Job Type: Full-time

Pay: $75, $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Do you meet the minimum qualifications listed on this job posting?

Work Location: Hybrid remote in Arlington, VA 22201