Housekeeping Supervisor

Join Our Team at 1440 Multiversity

1440 Multiversity is a nonprofit philanthropic learning destination nestled in the redwoods of the Santa Cruz Mountains. Every booking serves our community and advances our mission of creating hope for living well . We offer immersive workshops, retreats, wellness programs, and community events that inspire people to Live, Lead, Love, Work, and Wonder more fully.

At 1440, hospitality is more than service - it's Deep Hospitality, an authentic and genuine love for others. Every team member plays a role in shaping meaningful guest experiences while contributing to a mission-driven culture of care, learning, and transformation.

Why Work Here

We believe our employees are our greatest resource. 1440 is proud to be recognized as a Great Place to Work certified organization . When you join our team, you can expect:

Mission-Aligned Culture - Be part of a values-driven nonprofit where your work creates lasting impact.

Competitive Compensation - We offer some of the highest wages in Santa Cruz County, along with a robust benefits package.

Comprehensive Benefits - Health, dental, and vision insurance, life coverage, PTO, paid holidays, retirement savings, and more as requirements are met

Growth & Development - At 1440, you'll grow within a workplace that lives the principles of learning, feedback, and continuous improvement.

Wellness & Nature - Enjoy a 75-acre redwood campus with hiking trails, wellness classes, and shared rituals that support balance and belonging.

Community & Recognition - Staff are celebrated through team events, recognition bonuses, and opportunities to engage in community service projects.

Position Summary

Reporting to the Operations Manager - Housekeeping, the Housekeeping Supervisor is responsible for ensuring the thorough cleanliness of the 1440 campus. The Supervisor must build and lead a team that is both efficient and strongly guest-focused. This is a working position.

Accountabilities

• Assist in leading the housekeeping team with a focus on outstanding cleanliness and building and maintaining a friendly, welcoming staff that warmly greets each guest.
• Effectively and efficiently resolve customer concerns and alert Executive Housekeeper of any unresolved concerns.
• Assists in developing and monitoring staff performance.
• Assist in creating systems to monitor all aspects of housekeeping at 1440; perform regular monitoring for cleanliness and effective use of resources
• Implement a plan for regular cleaning of guest rooms, classrooms, common areas, and offices.
• Assist in training staff to provide efficient, friendly service while maintaining safe practices.
• Stock all areas and ensure areas are organized, neat and well-stocked; keep inventory documentation up to date.
• Attend and participate in training and staff meetings.
• Assist in preparing and monitoring the budget and be able to flex staffing to guest bookings.
• Assist in training coaching, performance evaluation and quickly address performance issues.
• Lean and assist in training staff on policies and procedures including safety and emergency procedures
• Assist in purchasing and inventorying supplies and equipment according to 1440 standards.
• Must be able to respond to staffing shortages as well as housekeeping and facilities emergencies effectively.
• Other duties as assigned

Essential Skills and Experience

• Proven ability to lead, previous supervisory experience preferred.
• Ability to work nights, weekends and holidays as well as a varied schedule and attend to facilities emergencies that require cleaning.
• Must be able to manage resources cost-effectively and efficiently.
• Proven ability to develop and maintain working relationships with internal and external customers and staff.
• Strong communications and listening skills.
• Ability to be active throughout most of shift and to perform the physical duties of the position such as lifting, bending, etc.
• Must be able to use basic computer skills and learn new systems.
• Bilingual in Spanish and English (speak, write and read) is preferred.
• Must be available to work and maintain a flexible work schedule including nights, weekends, and holidays

AAP/EEO Statement

1440 Multiversity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, 1440 Multiversity complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,