Ecommerce Analyst

Why Work for Us?

Real Flame is a market-leading fire feature manufacturer with prominent, growing brands that specialize in enhancing the comfort and livability of indoor & outdoor spaces. Our products include indoor electric fireplaces, outdoor fire tables, wood-burning fire pits, patio furniture and accessories. We sell across North America through outdoor independent retailers, on-line home décor & DIY partners, and high-end specialty retailers. We are a fast-growing business and a leader in the industry. Founded over 25 years ago, Real Flame products can now be found in hundreds of thousands of homes across North America. We welcome you to join our collaborative team

Location: 19116 Spring St., Union Grove, WI

Position Summary

We are seeking a detail-oriented and data-driven Ecommerce Analyst to join our team. In this expanded role, you will analyze sales and retail data, identify trends, generate forecasts, and provide actionable insights to support strategic decision-making and improve ecommerce performance. You will also engage directly with customers, manage key accounts, and contribute to future opportunities in sales and marketing. This position reports to the Senior Ecommerce Manager and works closely with sales, marketing, and finance teams to develop reports and dashboards that track key performance indicators (KPIs) and uncover opportunities for growth.

Essential Functions

• Analyze ecommerce, sales, and retail data from various sources (NetSuite, POS, customer portals, etc.) to track performance and identify trends, patterns, and anomalies
• Create detailed reports, visualizations, and dashboards to monitor KPIs such as sales targets, revenue growth, conversion rates, and customer acquisition
• Work with management to set and update sales forecasts
• Identify and communicate opportunities for improvement in ecommerce processes, customer targeting, and