Media Coordinator

Job Overview

The Media Coordinator is the operational backbone of Civilian's media team, owning the day-to-day execution and stewardship of integrated media campaigns. You'll ensure campaigns launch on time, on budget, with zero errors; managing asset grids, trafficking creative, coordinating with vendors, and keeping meticulous records of all campaign activity. 

Who You Are

You're highly organized and detail-oriented, with a strong sense of ownership over your work. You like knowing where campaigns stand at any given moment and feel confident managing timelines, assets, budgets, and documentation behind the scenes. You're comfortable coordinating across teams and vendors, following established processes, and anticipating issues before they affect a launch.

You're curious about media and motivated to learn. You ask thoughtful questions, communicate clearly, and understand that disciplined execution is what allows strategy and creative work to succeed.

Who We Are: Marketers For Good

Civilian is a values-driven marketing communications agency that believes how we work matters as much as what we create. As a Certified B Corporation, we partner with organizations working to improve lives, strengthen communities, and create positive social change.

Our work spans mental health and wellness, youth suicide prevention, reducing the effects of adverse childhood experiences, environmental sustainability, education, and inclusive economic development. We approach complex challenges with curiosity, empathy, and rigor, using strategy and creativity to help move people, policy, and systems forward.

Our culture is grounded in five core values: seek first to understand, practice we over me, operate with integrity, rise to the challenge, and make things better. These values shape how we collaborate, support one another, and show up for our clients and communities.

With headquarters in San Diego and offices in Sacramento and Washington, DC, Civilian attracts people who want to do meaningful work, grow professionally, and have fun along the way. We support our team with humane working hours, meaningful benefits, and a culture designed to last. 

Responsibilities

Campaign Execution & Coordination

• Build and maintain asset grids as the central tracking tool for all media campaigns
• Create insertion orders (IOs) and broadcast orders (BOs) in Workamajig/WAM (our agency management tool) with accuracy and attention to detail
• Organize campaign trafficking: set up External Drive folders, coordinate asset delivery from Creative/Digital teams, apply UTM parameters, and deliver to vendors on schedule
• Track trafficking status, confirm campaign launches, and flag any issues before they become problems
• Serve as day-to-day point of contact with media vendors for execution questions (specs, confirmations, delivery verification)

Campaign Administration & Billing

• Chase down vendor invoices by the 5th of each month; coordinate with Billing Coordinator to ensure timely processing
• Update media flowcharts with actuals as invoices come in; maintain accurate budget pacing
• File all campaign documentation: signed IOs/BOs to Internal Drive, trafficking confirmations, proofs of performance
• Keep the paper trail clean and organized so anyone can find what they need

Media Strategy Support

• Pull media consumption research (MRI-Simmons, competitive data) to inform planning
• Organize vendor proposals during RFP process; create comparison grids for team review
• Compile research and background materials for strategy development (you'll learn by doing the legwork)

Campaign Analysis & Reporting Support

• Gather raw performance data from vendor dashboards and platforms
• Populate reporting templates with campaign metrics
• Take screenshots and pull proof-of-performance for client deliverables
• Flag observations or anomalies for Media Director to evaluate

Meeting & Presentation Support

• Attend media planning and client meetings
• Build appendix materials and format presentation decks
• Take notes and track action items from internal meetings

Qualifications

Required:

• 1-2 years of experience in media, advertising, or marketing coordination
• Exceptional organizational skills with obsessive attention to detail
• Proficiency in Excel/Google Sheets (you'll live in spreadsheets)
• Strong written communication for vendor correspondence
• Ability to manage multiple campaigns and deadlines simultaneously
• Comfortable asking questions and figuring things out independently

Preferred:

• Familiarity with media buying concepts (traditional and digital)
• Experience with project management or trafficking workflows
• Basic understanding of UTM parameters and campaign tracking

CIVILIAN'S CORE VALUES

Civilian expects every employee, regardless of role or responsibility, to uphold its core values. The agency's core values—and the behaviors that support those core values—are as follows:  

Seek First to Understand

• Communicate with people directly. Listen to other people's ideas and concerns with genuine curiosity and an open mind. Try to understand where people are coming from and give them the benefit of the doubt. Practice kindness and treat one another with respect.

Practice We Over Me

• Think of the entire agency as your team. Collaborate with, contribute to, and elevate the people around you. Solve problems quickly and constructively and in all things work for the greater good.

Operate with Integrity

• Be trustworthy and reliable. Demonstrate sound judgment. Take responsibility for your actions. Always do the right thing.

Rise to the Challenge

• Greet challenges as opportunities. Work with determination and tenacity to find a way through obstacles (without compromising integrity, boundaries, or protocols). Bring the full breadth of your creativity and ingenuity to the challenge at hand.

Make Things Better

• Every day, make something better for your team, your work, or the world. Embrace steady improvement. Demonstrate passion for the agency's success and a commitment to producing great work and measurable results.

CIVILIAN'S COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND BELONGING

Civilian is committed to an ongoing journey in becoming an actively anti-racist, inclusive organization where everyone can feel a sense of belonging and that their diverse experiences, voices, backgrounds, and contributions matter. Through an intentional focus on diversity, equity, inclusion, and belonging in our agency, we harness the unique contributions and lived experiences of our team to create innovative work in response to some of our society's most pressing challenges.

How We Put This Commitment Into Practice At Civilian:

• We continually aim to create a safe, welcoming, and open environment where all employees and partners feel like they belong, are valued, can bring their whole selves to work, and are key to our agency's overall success.
• We consistently assess how BIPOC, LGBTQIA+, and other diverse individuals can thrive in a predominantly white/white privileged industry and organization; and are continually working to create an equitable workplace where each unique employee brings value to the organization's culture.
• We hire and promote the most qualified individuals regardless of race, ethnicity, sexual orientation, gender identity, ability, age, parental status, national origin, religion, color, or creed. We only get better when diverse ideas, perspectives, and identities come together, and therefore actively seek out candidates with non-traditional backgrounds, education, experiences, and skills who bring new viewpoints to our agency.
• We value the input of all staff in decision-making, policy development, and other day-to-day practices at our agency.

Location

This position is a hybrid role based in San Diego, California. Remote working options with in-office Wednesdays and biweekly half-day Fridays for collaboration and team building.

Compensation & Benefits

This is a full-time salaried position with a comprehensive benefits package. Salary Range: $45,000 - $52,000, DOE.

• Health coverage:

Tiered medical plans with a fully employer-paid option, plus expanded employer-paid coverage after four years. Employer-paid dental and vision included.
- Insurance and protection:

Company-paid life insurance, AD&D, and legal support, with optional supplemental coverage.
- Time off and flexibility:

Generous PTO, flexible schedules, paid holidays, parental leave, and volunteer time off.
- Retirement:

A Safe Harbor 401(k) with employer contributions.
- Wellbeing support:

An Employee Assistance Program.
- Growth:

Ongoing professional development support.
- DT Office experience:

Ergonomic, dog-friendly offices designed to support focus and collaboration, with on-site parking and access to a fitness center.

Let's Get to Know Each Other

If you think this role aligns with your experience and how you like to work, we encourage you to apply. Please email with your resume and a brief introduction.