Part Time Night Auditor- PM Front Desk Agent

Duties
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Assist guests with reservations, changes, and cancellations
- Handle guest complaints or concerns with patience and empathy
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area

Experience
- Previous experience in the hospitality industry is preferred
- Excellent phone etiquette and customer service skills
- Familiarity with hotel operations and front desk procedures
- Knowledge of hospitality management software is a plus
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong communication skills, both verbal and written
- Fluency in multiple languages is an asset

Note: Night audit experience or knowledge of phone systems may be required for specific positions.

At our hotel, we value our employees' contributions and offer a competitive salary.

If you are a friendly, customer-oriented individual with a passion for hospitality, we would love to hear from you. Please apply with your resume highlighting your relevant experience.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Referral program

Work Location: In person