Shift Supervisor

SUMMARY:

Responsible for implementing, monitoring, and on-going assessment of the social service plan for all families assigned to Emergency Hotel Family.

RESPONSIBILITIES:

• Responsible for designing social service plan in cooperation with the families.

• Make referrals for additional services, for example parenting, housing, and mental health.

• Provide supervision for case managers and serves as advocate for families in case of conflict.

• Serves as a liaison with daycare and schools to monitor admission and attendance of client's children.

• Follows up with open Child Welfare cases, open court cases, and parole/police matters.

• Works collaboratively and supervise the work of Client Care Coordinators.

• Completes family intake, comprehensive family history and maintains family case records.

• Complete/Enter client case management record in DHS-CARES system

Bilingual Spanish Highly Preferred. Position requires a bachelors degree or comparable experience in a relative field. Previous experience with the homeless population needed. Needs ability to establish workload priorities and balance diverse caseload. Must have exceptional communication skills both orally and in writing with individuals and groups regarding complex and sensitive issues or regulations. Physical ability to perform the essential job functions are needed. In addition, the Shift Supervisor, shall perform any duties as required to meet the new needs of the program and the clients we serve. The agency reserves the right to review and change job duties and responsibilities as the need arises