Dental Schedule Coordinator

Job Summary
We are seeking a highly organized and detail-oriented Dental Schedule Coordinator to join our dental practice. The ideal candidate will manage patient appointments, coordinate with clinical staff, and ensure smooth daily schedule operations. This role requires excellent communication skills. The Dental Schedule Coordinator plays a vital role in providing exceptional patient service while maintaining accurate documentation and efficient scheduling workflows.

Duties

• Manage and coordinate patient appointment scheduling & recalls using Dentrix.
• Verify insurance coverage and perform insurance verification processes to facilitate patient billing and claims.
• Review and update patient records, ensuring accuracy and compliance with HIPAA regulations.
• Handle incoming calls with professional phone etiquette, assist patients with appointment inquiries, and provide excellent customer service.
• Confirm upcoming appointments and reschedule as necessary to optimize daily clinic flow.
• Maintain organized filing of medical records, insurance documents, and other administrative files.
• Support front desk operations by managing multi-line phone systems, checking in patients, and handling clerical tasks such as data entry and typing.
• Collaborate with clinical staff to coordinate care plans and ensure seamless patient experiences.

Requirements

• Proven experience in a dental office or medical administrative support role; dental clinic experience is preferred.
• Excellent organizational skills with the ability to manage multiple priorities efficiently.
• Exceptional communication skills—both verbal and written—and professional phone etiquette.
• Knowledge of HIPAA compliance standards to ensure confidentiality of patient information. This position offers an opportunity to work within a dynamic healthcare environment where attention to detail and excellent customer service are valued highly by our team.

Job Type: Part-time

Pay: $26.00 per hour

Expected hours: 16 per week

Work Location: In person