Quality Control Specialist

Careers at Our Amazing Place.
At The Children's Institute of Pittsburgh, we've built our legacy on being amazing. After more than a century of the highest quality care and service to children and their families, we're forever proud of our team members who don't just make a career here – they make a difference.

Job Title:
Quality Control Specialist

Location:
The Children's Institute Squirrel Hill Campus, 1405 Shady Avenue, Pittsburgh, PA 15217

Schedule:
Monday – Friday, Full Time, Onsite (also requires occasional travel to satellite campuses).

The
Quality Control Specialist
will oversee the development, implementation, and monitoring of the internal compliance program quality control systems. The Specialist will manage this process via the Internal Audit Standards and Annual Plan to ensure organizational compliance.

Responsibilities

• Review program documentation for accuracy, completeness and compliance with HIPAA, FERPA, and other agency standards.
• Track, assess, and conduct ongoing monitoring of quality metrics and operational indicators for program effectiveness and performance standards.
• Generate and distribute recurring reports, dashboards, and scorecards as scheduled.
• Recommend process improvements based on audit findings, data analysis, and staff feedback and support the development of standardized forms and templates to improve documentation quality.
• Collaborate to improve data collection processes and assist in piloting and implementing tools or workflows aimed at improving service quality.
• Support training and coaching on documentation standards, reporting expectations, and quality improvement practices.
• Maintain collaborative relationships with internal and external stakeholders to ensure quality and compliance initiatives are understood and implemented.

Qualifications

• A bachelor's degree is preferred, in quality management, quality assurance, or experience in related field.
• Advance degree or certification in Six Sigma Black Belt, Certified Quality Manager preferred.
• Two to five years of experience in healthcare or professional office setting preferred. Experience in quality management roles, compliance matters and data analytics preferred. Experience in LEAN preferred
• Demonstrated expertise in the areas of problem-solving; interpersonal skills, verbal, and written communication skills; presentation skills; collaboration and team building; and is flexible with work hours and location depending on project demands.
• Excellent interpersonal and communication skills; collaboration and team building; ability to creatively express thoughts and build consensus required.
• Clearances Required: Act 73 FBI, Act 34 Criminal Clearance, and Act 33 Child Abuse Clearance

Benefits Summary
We're proud to offer generous benefits to our team members. Regular full-time team members are eligible for the following benefits:

• Medical and Prescription insurance-Choice of two health plans and networks
• Dental and Vision-Free coverage for team members.
• Paid Time Off (PTO) and Holidays
• Medical, Bereavement, Educational, & Personal Leaves
• Parental leave (birth & adoption) paid-6 weeks
• 403b Retirement Plan – pre-tax & Roth options; employer match after 1 year
• Student Loan Refinancing Program
• Public Service Loan Forgiveness Program – CI qualifies as non-profit
• Education Assistance/Tuition Reimbursement
• Professional Development/CEU's
• Life and Short- & Long-Term Disability insurance
• Credit Union
• Team Member Recognition Events
• Referral bonus
• CPR-employer paid
• Travel mileage reimbursement at federal rate

Are you looking for a position where you can make a lasting impact in the lives of children and their families? Are you ready to brighten the future of Amazing Children? We want to hear from you
The Children's Institute of Pittsburgh is an Equal Opportunity Employer. We serve a diverse population of children and families, and we want our workforce to reflect that same diversity. We want all interested individuals to feel welcome in applying for a career at our amazing place – we can't wait to meet you