Termite and Sales Inspector

Position Summary

Working in the professional Pest Management Industry begins with building customer relationships and educating them on how to mitigate pest problems in their homes or businesses. At RIGO PEST, Sales Inspectors will be expected to conduct thorough inspections in, around, on, and under structures and then present clear and concise correction strategies through detailed reports & graphs. There is an expectation of making professional & favorable impressions in front of potential & existing customers, Real Estate Agents, Property Managers, Home Inspectors, and other Trades you encounter. Each Inspector is expected to dress in clean and pressed Company attire or professional attire, drive a Company vehicle that is clean and organized, and have all the Company-provided tools and materials to conduct any Inspection when called upon. Finally, you will be required to respond to customer needs through clear, prompt, and courteous communication. You will interact with RIGO PEST office personnel and leadership daily to ensure top-quality customer service.

Daily Requirements

Complete daily Inspection Appointments on time as outlined on your daily schedule

Perform thorough inspections inside and outside using company-provided Flashlight, inspection mirror, probing tool, ladders, knee pads, bump cap, crawl suit and dust mask

Make visual observations, take notes, and take pictures using the company cell phone and iPad as provided

Communicate visual findings with the customer and explain the potential action plan and recommendations

Draft a well-written estimate with graphs and pictures using the Company Sales development systems

Email estimates and Reports within 24 hours

Follow-up daily with prospects via phone calls and emails to answer questions and secure the business. UPDATE Dales Systems with notes and dates while working on Pending Files

Follow-up with recently sold customers to assist in scheduling and answer any remaining questions

Finally, follow-up with Sold Customers to thank them and ASK FOR REFERRALS

Knowledge and experience with construction materials, techniques, and elements are helpful

Cloverleaf every appointment by door hanging around your appointment 4-6 homes

Attend ALL Company Sales Meetings, as well as participating in Community Events, Team Sales activities, assigned Lead Groups, and Marketing events, as well as completing CEU classes and seminars

Generate WDI Reports & Treatment Estimates accurately meeting all State requirements

Though you are typically inspecting for a Primary pest issue at an assigned Appointment, you are expected to keep your eyes open to identify other pests, including crawling & flying insects, rodents, termites, weeds, bees & wasps, and bed bugs.

Be the face of the company when interacting with the public. You "are" RIGO PEST PREVENTION

Build positive and build high-quality relationships with Company employees, customers, and the Community

Customer Relations

Inspectors represent RIGO PEST when working at a customer's home or business. You must be polite, professional, and friendly. Customers are sometimes distressed by their pest problems or upset because a prior treatment failed to eliminate the pest. Inspectors must be courteous, tactful, and clear when communicating their inspection findings and summarizing solutions to the pest concerns they may have observed.

Teamwork

Inspectors work as a team, treating one another with respect and putting the team's needs above their own. Inspectors need to be flexible and anticipate that their schedules could be interrupted if management determines help is needed elsewhere. Friendly, respectful communication among team members is essential to effective teamwork.

Physical Abilities
Inspectors are physically active for much of their workday, frequently walking, climbing, kneeling, stooping, and crawling. Work may be performed outdoors, subjecting the technician to extreme temperatures in the area. Inspectors need both physical strength and stamina.

Driving Skills

Typically, Inspectors must drive from customer to customer in a vehicle equipped with specialized equipment and chemicals. Inspectors must maintain a clean driving record and practice safe driving to protect themselves and others.