General Manager

Overview
We are seeking an energetic and dynamic General Manager to lead our bustling dining establishment with passion and precision. In this pivotal role, you will oversee all aspects of restaurant operations, ensuring an exceptional customer experience while maintaining operational excellence. Your leadership will inspire staff, optimize processes, and uphold the highest standards of food quality, safety, and hospitality. This is an exciting opportunity for a motivated management professional with a strong background in food service management and team leadership to make a significant impact in a fast-paced, customer-focused environment.

Duties

• Lead daily restaurant operations, ensuring smooth and efficient service during all shifts.
• Manage and supervise staff, including hiring, training, coaching, and evaluating team members to foster a motivated and high-performing workforce.
• Oversee food preparation, kitchen management, and food handling to guarantee quality standards are consistently met or exceeded.
• Implement and monitor inventory control procedures to minimize waste and optimize stock levels across all departments.
• Utilize POS systems such as Aloha POS for sales processing, reporting, and reconciliation; ensure accurate cash handling procedures are followed at all times.
• Maintain compliance with food safety regulations and health standards through regular training and inspections.
• Coordinate with culinary teams to ensure timely food production, catering services, banquet events, and bar operations meet customer expectations.
• Develop budgets, manage costs, and analyze financial reports to maximize profitability while delivering excellent service.
• Conduct staff training sessions focused on customer service excellence, food safety practices, and operational procedures.
• Oversee shift management by assigning tasks efficiently and ensuring consistent service quality throughout operating hours.
• Handle customer inquiries or complaints promptly to uphold the restaurant's reputation for outstanding hospitality.
• Lead efforts in staff interviewing, onboarding, and ongoing development to build a strong team aligned with the restaurant's goals.
• Collaborate with marketing initiatives to promote the restaurant's offerings and enhance community engagement.

Skills

• Proven management experience within the food industry, particularly in quick service & fast food or casual dining environments.
• Extensive knowledge of food preparation techniques, kitchen management, and culinary standards.
• Proficiency with POS systems such as Aloha POS and Micros POS; strong cash handling skills.
• Demonstrated expertise in inventory control, food safety protocols (including HACCP), and food handling regulations.
• Experience supervising staff through training & development programs; skilled in interviewing and team building.
• Strong leadership qualities with the ability to motivate teams in high-pressure settings while maintaining exceptional customer service standards.
• Excellent organizational skills for shift management, budgeting, and operational planning.
• Familiarity with hospitality management principles including catering, banquet operations, bar services, and hotel experience is advantageous.
• Ability to analyze financial data for budgeting purposes; adept at managing costs without compromising quality or guest satisfaction.
• Exceptional communication skills for effective collaboration with staff members at all levels. Join us as our General Manager - Restaurant if you thrive on leading vibrant teams in a lively environment where your passion for food service excellence can shine We're committed to supporting your growth through comprehensive training programs while providing a rewarding platform to showcase your leadership talents in the hospitality industry.

Pay: $65, $85,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person