Program Support Coordinator Mens Campus

PROGRAM SUPPORT COORDINATOR – Men's Campus

FLSA Status: Non-Exempt
Department: Programs
Reports to: Program Director, Men's Campus

Position Summary

The Program Support Coordinator provides administrative, data, and compliance support to the Men's Campus Program Director and program team. This role is responsible for managing Department of Corrections (DOC) documentation, maintaining accurate program data, and supporting daily operational workflow to ensure compliance, audit readiness, and smooth program operations.

Key Responsibilities

DOC Compliance & Communication

• Serve as the primary point of contact for DOC correspondence, documentation, and reporting.
• Prepare and submit required DOC materials, including monthly billing, inspections, population reports, PREA documentation, referrals, and related records.
• Track DOC deadlines and ensure timely, accurate submissions.

Program & Administrative Support

• Provide administrative support to the Program Director, including scheduling, documentation, follow-ups, and internal coordination.
• Communicate client status updates to appropriate internal teams.
• Support coordination with supervisors, peer mentors, transitional care, and detox teams.

Data Management & Reporting

• Maintain accurate program data, rosters, census reports, and client records.
• Ensure electronic and paper files meet agency and compliance standards.
• Assist with discharge documentation and reporting needs.

Professionalism & Confidentiality

• Handle confidential information with discretion and professionalism.
• Demonstrate strong organization, attention to detail, and ability to manage multiple priorities.

Qualifications

Minimum Requirements

• High School Diploma or GED
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong written and verbal communication skills
• High level of organization, accuracy, and follow-through
• Ability to maintain confidentiality at all times

Preferred Qualifications

• Experience with DOC processes or corrections-adjacent programs
• Administrative, data management, or reporting experience
• Familiarity with recovery or behavioral health environments

Work Environment

This role works in an office setting within a residential recovery facility and involves frequent computer use, documentation, and communication with internal and external partners. Occasional movement across campus may be required.

Salary Range: $39,500 – $45,000
The Healing Place determines compensation based on factors such as relevant experience, skills, internal equity, and organizational need.