Manager, Executive Operations

Classification: Management Band A, Excluded

Office Location: Fort St John or Victoria 

Salary: $84,941 – $114,997 – Permanent Full-Time, based on a 35-hour work.
An additional 3% Location Allowance will be added to posted salary for northern location.

About the Job:
The Manager, Executive Operations (Manager) provides operational and strategic support to the Executive Vice Presidents (EVPs), ensuring that divisional programs and projects align with organizational objectives. This role coordinates divisional reporting, manages issues and materials, leads strategic initiatives, oversees divisional HR, records and financial operations. Acting as a key liaison between the EVP, senior leadership, and staff, the Manager drives organizational success through effective communication, project management, and operational excellence.

Organization Chart: 
Commissioner, Chief Executive Officer
Director, Executive Operations 
Manager, Executive Operations

Ensure the effective operation of the Executive Vice President's Offices. Sets goals and objectives to achieve required business outcomes. 

Lead the development and execution of business plans and operational strategies to support the division's mandate.

Advise the EVPs on the alignment of corporate programs and strategic projects with organizational objectives. 

Monitor progress and report on strategic initiatives, identifying risks and recommending solutions. 

Manage issues by identifying emerging concerns, consulting on approaches, and coordinating timely responses.

Resolve conflicting priorities, develop performance standards, and track outcomes.

Assist in managing the flow of information (e.g., briefing notes, financial submissions, speaking notes, correspondence) and provide advice on amendments.

Lead, coordinate and foster collaboration across teams from different departments to achieve project goals and ensure seamless execution of strategic projects. 

Coordinate cross-functional activities, internal communications, and best practice standards. 

Build and maintain productive relationships with senior leaders, technical staff, and stakeholders.

Oversee, improve and streamline day-to-day operations, including financial management, contract administration, and resource allocation for the divisions. Identify and resolve operational issues promptly and effectively. 

Develop and implement process improvements to optimize operational effectiveness and efficiency.

Ensure compliance with organizational policies, statutory requirements, and best practices.

Support the EVPs in managing sensitive and confidential issues, with discretion.

Education:
A degree from a recognized post-secondary institution in a relevant field, such as Business Administration, Public Administration, Financial Management and a minimum of five years related experience.

An equivalent combination of education, training and experience may be considered.

Experience:
Demonstrated experience supporting senior management with confidential operational guidance to aid decision-making.

Demonstrated experience assisting with the coordination of key operational projects, ensuring they align with organizational priorities. 

Demonstrated experience applying strong decision making, communication and organizational skills to support divisional operations.

Demonstrated experience collaborating with internal teams and external contacts to help deliver divisional initiatives. 

Demonstrated experience overseeing daily workflows and provide guidance to divisional staff to meet objectives. 

Demonstrated experience tracking budgets and supporting procurement processes, ensuring financial accuracy. 

Demonstrated experience proactively identifying and addressing operational challenges and communicating solutions to leadership.

Demonstrated experience managing varied workloads independently with strong organizational and time management skills.

Demonstrated experience with office systems, project management principles and tools, overseeing assignments and information.

Preference may be given to applicants with experience working in an Executive Office. 

Key Competencies:
Business Acumen
The ability to understand and assess the business implications of decisions, striving to enhance organizational performance by understanding and addressing business needs, issues, processes, and outcomes effectively. 

Organizational Awareness
The ability to navigate and leverage organizational structures and use the power of relationships to drive strategic outcomes. This includes identifying decision-makers and individuals who can influence them, anticipating the impact of change on individuals and groups, and using this insight to align initiatives with organizational priorities effectively.

Planning
The ability to define actions and identify resources needed to deliver on corporate goals. It marks the transition from critical thinking and decision making to driving results. Effective planning involves proactively establishing priorities, allocating resources, developing, and implementing complex plans, and continuously monitoring and adjusting work to meet organizational objectives.

Team Building
The ability to develop group identity, facilitate decision-making, and foster open and effective communication within diverse teams across the organization. It involves building and sustaining trust through integrity, concern for others, consistent behaviour, following through on commitments, and promoting open communication.

If you are interested in applying for this role and meet the minimum selection criteria, please select "Apply Now" and submit your application prior to the closing date. Applicants should review the education and experience listed in the job requisition and clearly articulate how their work experience and skills are aligned with the requirements. Please note, applicants will only be contacted if they are selected to proceed further in the process.