ANF - IT Support Specialist

Description
Alaska Northstar Federal is seeking an IT Support Specialist to join our team on a long-term project that may be awarded before the end of the calendar year. This is a fully remote opportunity and the position covers planning and delivery of customer support services including installation, troubleshooting, user assistance and training.

Responsibilities for the role will include, but not be limited to:

• Diagnosing and resolving problems in response to customer reported incidents
• Planning and analysis of work processes
• Researching and reporting trends and patterns of problems
• Developing training materials and performing computing/information system training sessions
• Developing and maintaining problem tracking databases
• Installing, troubleshooting, and maintaining hardware and software
• Performing backup and recovery operations
• Consulting with users to identify needs and requirements
• Conducting feasibility studies and trade-off analyses
• Preparing business cases
• Ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices.

Requirements
Minimum Candidate Requirements
Candidate must be a U.S. Citizen
Candidate must have an active DoD Secret Clearance or higher
Candidate must have an active Security+ CE (or equivalent 8570 IAT Level II Certification)
Candidate must have one of the One of the following Google Cloud Platform certifications:
Google Associate Cloud Engineer

Google Professional Cloud Architect

Plus One Of The Following
AWS Certified Cloud Practitioner

AWS Certified Security – Specialty

AWS Certified Solutions Architect – Associate

AWS Certified Solutions Architect – Professional

AWS Certified SysOps Administrator

Microsoft Certified: Azure Administrator Associate

Microsoft Certified: Azure Solutions Architect Expert

Microsoft Certified Azure Security Engineer Associate

Oracle Cloud Infrastructure Cloud Operations

Red Hat Certified Engineer

Red Hat Certified System Administrator

Candidate must have at least 6+ years of experience in the field of Information Technology.
Candidate must have 3+ years experience with the following:

• Supporting Department of Defense (DoD) IT hosting solutions.
• Experience administering Windows and Linux operating systems in large enterprise environments.
• Proficiency and understanding of network fundamentals, VPNs, firewalls, and remote access solutions.
• Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner.

About ANF
Alaska Northstar Federal (ANF) maintains an outstanding work environment that includes competitive compensation, outstanding benefits, and challenging work assignments with opportunities for advancement/career growth. To be considered for employment opportunities you must complete an online application.

EEO Statement
ANF is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions. ANF is an advocate of preferential hiring and professional development of qualified Shee Atiká Inc shareholders, their spouses and descendants, and Alaska Natives in accordance with Public Law

For further information on our equal opportunity protections as part of the employment process:

Accessibility
ANF is committed to expanding access to employment for people with disabilities and disabled veterans. If you are a qualified individual with a disability or a disabled veteran, and your disability prevents you from applying, please advise what reasonable accommodation ANF can provide to assist you in applying for one of our open positions. You may contact us by sending an email to sgs-

Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation for applying for a specific posted position will be responded to. Requests will be kept confidential and shared strictly on a need-to-know basis.

Please be aware, scammers may try to impersonate our company by reaching out regarding job opportunities. We will never ask you for