Business Services Coordinator

PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.

This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Business Services Coordinator

Working Title

Business Services Coordinator

Competency Level

Journey

Home Department

University Advancement

Primary Purpose of Organizational Unit

The Division for University Advancement is responsible for the following primary goals:

• Coordinate a campus-wide, comprehensive effort to raise philanthropic funds that support the strategic plan and mission of the university.

• Manage an inclusive alumni engagement program designed to serve and engage over 100,000 alumni as ambassadors, advocates and donors.

• Strengthen and expand UNCW's donor pipeline through effective discovery, cultivation, solicitation and stewardship strategies.

• Ensure that external boards (UNCW Foundation Board, Board of Visitors, Student Aid Association Board, Alumni Association Board of Directors and the Friends of UNCW) are effective in their mission of supporting UNCW.

The division's fundraising efforts are enhanced by effective partnerships with the campus community as well as external constituents including alumni, parents, corporations, foundations, volunteers and friends. Development areas include annual giving, leadership annual giving, major gifts, principal gifts, corporate and foundation engagement and planned giving, as well as alumni engagement. Prospect development, events and board management, stewardship, communications and advancement services are support services for the fundraising activities of the division.

College

University Advancement College

College/School Information

University Information

The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Location of Workplace

Main UNCW Campus

Brief Summary of Work for this Position

The Business Services Coordinator provides comprehensive administrative and business support to the Division Business Officer (DBO) and the Assistant Vice Chancellor for Development Operations (who oversees gift processing, data processing and prospect development). The coordinator will assist with budget management, reconciliation, staff onboarding, and various other operational tasks across multiple departments, ensuring the smooth functioning of the division and timely execution of projects.

Key Responsibilities:

• Assist DBO in managing budget reconciliation reports in coordination with division administrative staff.
• Promptly prepare and manage CAP (Compensation Action Plan) forms and terminations for Business Officer approval.
• Assist DBO in maintaining computer inventory and tracking hardware lifecycles.
• Provide support for annual budget preparation, including conducting historical research and providing data for budget planning.
• Serve as Leave Keeper for the Division, tracking and managing employee leave requests.
• Prepare and manage EPAF (Electronic Personnel Action Forms) for student employees and temporary staff.
• Provide support for ongoing searches and onboarding of new staff.
• Maintain the UNCW University Advancement directory, organizational charts, and contact lists.
• Manage AiM (Asset Management System), surplus, and Information Technology tickets for Development Operations and DBO when needed.
• Handle purchasing requests for Development Operations team.
• Provide comprehensive calendaring support for the Assistant Vice Chancellor of Development Operations.

Minimum Education and Experience Requirements

Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred education, professional skills and experience

• UNC System campus experience as an Admin or similar position.
• Ability to prioritize, manage and successfully complete multiple tasks.
• Demonstrated experience with Microsoft office products, especially proficient in Word and Excel.
• Demonstrated experience with ERP software such as Banner.
• Demonstrated experience with Works, ChromeRiver, PeopleAdmin and other related software.
• Excellent interpersonal communication skills, with evidence of building collegial relationships.

Required Certifications or licensure

n/a

FTE

1.0 FTE (40 hours per week)

Months Per Year

12 Months

Work Days

Monday - Friday

Work Hours

8:00am - 5:00pm

Type of Position

Permanent

Anticipated Ending Date if Time-Limited

Position Number

8460

Job Posting Date

11/25/2025

Posting Close Date

12/08/2025

Number of Openings

Single Incumbent

Special Notes to Applicants

PLEASENOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.

This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

External Link to Posting

Required Documents

• Resume

• Cover Letter

Optional Documents